Administration Support Volunteer

Lancashire & South Cumbria Foundation Trust recognise and value the importance volunteer support is to us and our patients. We currently have a volunteer role available supporting us at Ashton Health Centre in Preston.

Please be aware we can only accept applications from people within the local area with appropriate right to work in the UK. We cannot offer visa sponsorship for a volunteer role.

Lancashire & South Cumbria Foundation Trust recognise and value the importance volunteer support is to us and our patients. Volunteering is usually a longer term commitment (for example 9 – 12 months) and on consistent days and times, e.g. Tuesday from 9am to 1pm

The aim of this role is to provide support to colleagues involved with the delivery of services and other essential activities, as well as providing valuable experience for volunteers. Volunteer support is required on a Wednesday

Duties may include the following

• Greet visitors in a polite and friendly manner and explain how the clinic operates.
• Respond to enquiries in a polite manner and ensuring an appropriate response is initiated.
• Interact with visitors who are waiting for their appointments.
• Support patients to complete paperwork as and when required.
• Support staff in dealing with administration requests
• Photocopy leaflets for distribution
• Taking and delivering messages if required
• Collation of information packs for patients and carers, and arranging for them to be sent to out.
• Help to maintain stocks of items such as leaflets, booklets and posters, including supporting to process deliveries
• Support with completion of Friends and Family (FFT) Tests or other Patient Experience tools

A Standard DBS is required for this role, and there is no cost to a volunteer for a DBS application.

Applicants must be 18 and over for this role. To apply for this role please use this link: MyImpactPage - CEN32 - Administration Support Volunteer at Ashton Health Centre in Preston ,or contact the Volunteer Service for an alternative method. Please read the attached Role Description, or email main contact, for further information on this role. Please do not apply for this role via Trac.