Administration Support/Bus Liaison Officer

Purpose of Position

The purpose of the Administration Support – Front Reception is to deliver a professional first point of contact for the College and is responsible for providing administrative services across a broad range of activities to staff, students and parents, ensuring efficient operation of day-to-day activities.

Skills Required

·         Interpersonal skills and customer service are a priority

·         Good knowledge of Microsoft Office programs and advanced computer skills are required

·         Ability to develop a wide range of skills consistent with the administrative tasks being carried out within the office environment

·         Ability to prioritise work under pressure, problem solve and manage workload

·         Ability to assist with the organisation of bookings and events

·         Must maintain confidentiality

·         Ability to work as part of a team

·         Must be well presented, trustworthy, confident and act in a professional and positive manner

Key Tasks

Administration Support

• Front reception counter – answering phone, responding to all queries
• Passtab – including management of sign-in process and quickpins
• Photocopying, scanning, filing, emailing, laminating and faxing of documents
• SIMs – including student timetables, GPA reports, absences, activities
• Maintain keys and key register/FOB
• Updating of staff training register
• Ensure that all student enrolment packs and staff induction packs are compiled and up to date
• Verification of enrolment and centrelink letters
• Sort outgoing and incoming mail and deliver mail and messages to staff pigeon holes promptly
• Mail-outs – organising labels and distribution of various correspondence
• Processing of lunch and student session passes and ID cards
• Assist with hire of College facilities
• Assist in office administration duties including cash handling and EFTPOS transactions
• Setting up and taking of bookings for events
• Liaise with staff, school councillors, students, parents, service providers and Government Departments
• Perform other duties as directed by Business Manager and Office Manager

Bus Liaison Officer

·         All administration duties for the entirety of the Wodonga Network’s bus scheduling, including issuing passes, issue resolution and dissemination of information to all relevant parties

·         Coordination of chartered bus services, working with a high level of communication, and interpersonal skills with an ability to interact constructively and collaboratively with all staff, parents, students, external bus providers, and departmental staff

·         Monitoring of daily bus routes including following up to understand exceptions i.e wrong stops, route deviations, delays, travel without pass etc

·         Providing emergency management assistance in the event of road closure/natural disaster

·         Processing new bus enrolments and allocating new students

Distribute information to families and client schools about SBP services running in the area

Key Selection Criteria

SC1  Demonstrated capacity to perform duties consistent with established guidelines and frameworks, including coordinating and supporting others in respect to specific work functions relevant to the role.

SC2 Demonstrated capacity to work and collaborate with others in a team environment.

SC3 Demonstrated capacity to communicate effectively in a team environment, including high level oral and written communication skills.

SC4  Possess the technical knowledge and expertise relevant to the position.

SC5  Demonstrated capacity to provide advice and support to management and other school staff in respect to the work area.

SC6  A commitment to professional learning and growth for both self and others.

HOW TO APPLY:

If you wish to apply for this position, please include the following in your application:

• A cover letter explaining your reason for applying.
• Current resume including the names and contact details of 2 references.
• Written or typed response to the 6 Key Selection Criteria listed above.

Applications close Sunday 4th October 2026.

Please apply via School Jobs Vic: https://www.vic.gov.au/school-jobs

Job Id: 1542691

If you require more information, please call (02) 6043 7500 6043 7500) or email [email protected]