Administration Traineeship (Victorian State Government)

**Launch your career in a professional and rewarding environment.**NECA Education & Careers, in partnership with a Victorian State Government department, is seeking an enthusiastic and motivated individual to undertake a Business Administration Traineeship while gaining valuable workplace experience and a nationally recognised qualification.

About the Opportunity

The Youth Employment Scheme (YES) provides young people with a 12-month entry-level position within the Victorian Public Service while completing a Certificate III or IV in Business. This unique opportunity combines practical workplace experience with formal training, allowing you to build valuable skills and establish a strong foundation for your future career.

Based full-time in the Melbourne CBD, you will join the Juries team, providing administrative and customer service support throughout the jury selection and management process.

Key Responsibilities

Working Monday to Friday, 8:30am to 5:00pm, your duties will include:

• Support the delivery of jury services by assisting prospective jurors throughout the court process and confirming their eligibility and availability for jury service.
• Managing enquiries via phone, email, face-to-face interactions, and service counters.
• Managing and maintaining accurate administrative records and documentation.
• Coordinating questionnaires.
• Guiding jurors throughout the court environment and directing them to appropriate locations.
• Delivering jury orientation presentations and information sessions.

About You

To be successful in this role, you will demonstrate:

• A professional and mature approach to handling sensitive and confidential information.
• Previous customer service experience, ideally in retail, hospitality, or other public-facing environments.
• Confidence in dealing with challenging situations and a diverse range of people.
• An interest in building a career within the public service or court system.
• Strong verbal communication skills and confidence presenting information to small groups.
• Excellent attention to detail, organisational skills, and the ability to prioritise tasks and meet deadlines.
• Proficiency in Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint.

Please note that successful applicants will be required to complete a National Police Check and any other pre-employment screening requirements relevant to the role.

This traineeship is funded through the Victorian Government's Youth Employment Scheme (YES). Applicants must meet the program's eligibility criteria. For further information, please visit: https://www.youthcentral.vic.gov.au/jobs/work-experience-apprenticeships-internships/apprenticeships-traineeships/victorian-government-traineeships

What's In It For You?

• Full-time employment (38 hours per week).
• Earn while you learn and gain a nationally recognised Certificate III or IV in Business.
• Ongoing mentoring, training, and support throughout your traineeship.
• The opportunity to develop highly transferable administration, communication, and customer service skills.
• A strong foundation for future career opportunities within the public sector.

Apply Today

Submit your current resume and a cover letter outlining your interest in the role and what you can bring to the position.