Administration/Executive Assistant

SUMMARY OF ROLE: Critical administrative and coordination role supporting the Client Delivery Team based in USA.

Supports the running of efficient day-to-day operations by providing administrative, reporting, and coordination support.

RESPONSIBILITIES INCLUDED (BUT NOT LIMITED TO):

• Responsible for providing effective administrative support to team leadership and Client Delivery staff, ensuring the smooth running of daily operations
• Assist with calendar coordination, meeting scheduling, and preparation of materials for meetings
• Support internal teams, including Directors and Managers, with administrative and reporting-related tasks
• Create, format, and enhance PowerPoint presentations for internal and client-facing use, ensuring clarity and professionalism
• Responsible for compiling, analysing, and maintaining reports to support team performance tracking and operational insights
• Organize and interpret data from internal systems to assist with reporting and analytics needs
• Assists with building recurring reports and dashboards, identifying trends and areas for improvement
• Maintain and update databases, ensuring data accuracy and consistency across systems
• Contribute to process improvements, particularly related to reporting workflows and data management

OUTCOMES, TARGETS & KPIs ASSOCIATED WITH THIS ROLE:

• Efficient Administrative support ensuring the smooth running of day to day operations
• Compiling and providing reports for MI
• Producing powerpoint presentations of high standards sufficient for external client use and internal use
• Maintains and updates databases with accurate information
• Builds effective stakeholder relationships

BACKGROUND AND QUALIFICATIONS:

Essential:

• Bachelor's degree required

• Proven experience supporting senior executives in an assistant or similar highly competent administration role

• Excellent English verbal and written communication skills able to proof read and make text and format changes to powerpoint for example

• High Proficiency in Microsoft Office, particularly Excel and PowerPoint

• Demonstrated experience in roles where they have contributed to process improvements and driven efficiency

• Proven professional background with proven expertise in handling sensitive information appropriately

  PROFILE:

• Detail orientated, highly adaptable able to problem solve and manage multiple tasks in a fast paced environment.

• Confident, calm, assertive, and able to operate with a high degree of autonomy

• Confident, discrete communicator able to build positive working relationships

• Strong organizational skills and attention to detail

• Calm under pressure with exceptional time management skills and the ability to manage competing priorities under pressure

• Strong critical thinking and analytical abilities

• Ability to anticipate needs and act proactively

• Ability to work both independently and as part of a team

• Willingness to learn and grow within a supportive team environment

• Team-oriented mindset with a willingness to support broader organizational goals

  HIGHLY DESIRABLE:

• Worked in healthcare sector in similar role

• Worked with USA organisation

NOTES: The job description is a guide to the primary responsibilities of the specified role. The job description is not limited to the summary provided below, rather the role holder should both satisfy the requirements as stated and look for opportunities to develop further and add value across the business through positive engagement and innovation.

Please note that reporting lines may change from time to time in line with organisational changes. As a dynamic and fast-growing team, we always anticipate change.