Administration/Office Assistant

About us

Our client is an Australian agricultural technology company, based in Toowoomba, Queensland. They are a small, friendly team with a strong client base and supportive, family friendly culture.

About the role

This is a varied, hands-on role combining office administration, customer service, order processing, stock management and dispatch. You'll be responsible for keeping the day-to-day operations running smoothly, including answering phones and emails, assisting with routine customer enquiries, processing orders, preparing shipments, receiving deliveries, maintaining stock records and completing regular stock takes. You'll also help keep the office and workplace organised and assist with general operational tasks as required. The role is based in the head office located in Toowoomba.

Key responsibilities

• Answering phones and emails
• Assisting with routine customer enquiries
• Processing orders
• Preparing shipments (administrative and light packing duties as required)
• Receiving deliveries
• Maintaining stock records
• Completing regular stocktakes
• Keeping the office and workplace organised
• Assisting with general operational tasks as required

About you

• Exceptionally reliable, punctual and conscientious
• Excellent attention to detail and takes pride in accurate work
• Can work independently and use initiative
• Organised and able to manage competing priorities
• Communicates clearly and professionally
• Comfortable following established processes and asking questions when unsure
• Friendly, helpful and willing to pitch in across the business
• Good computer skills and can learn new systems
• Holds a current Australian driver's licence
• Comfortable with light physical duties such as packing and handling small boxes