Administrative Aide IV

Nature and Variety of Work

Come join our team! Prince George’s County Government provides a dynamic and inclusive workplace where employees can thrive, learn, and grow across its 30 diverse agencies, all dedicated to serving the County's residents with essential resources and services. Nestled just minutes away from Washington, DC, Prince George's County combines urban vibrancy with serene surroundings, offering an ideal setting to live, work, and enjoy life. Prince George’s County Government is a drug-free workplace. Candidates should be aware that this policy includes marijuana.

The Prince George's County Fire/ EMS Department is currently seeking applicants to fill an Administrative Aide IV (Administrative Aide 4H) position, grade H19 , in the Office of the Fire Chief.

About The Position Prince George’s County Fire/EMS Department is seeking an Administrative Aide IV to support operations within the Office of the Fire Chief. This senior level role performs advanced administrative and secretarial duties for the Emergency Services Command. Key responsibilities include managing a wide range of administrative tasks, relieving management officials of significant administrative details, and interfacing with internal and external customers to receive, document, and respond to inquiries.

The incumbent is entrusted with handling highly sensitive and confidential information and must exercise good judgment and discretion while maintaining the security of this information. This position contributes directly to the smooth functioning of the Emergency Services Command and ensures that leadership can focus on critical operational priorities.

About The Agency The mission of the Prince George’s County Fire and Emergency Medical Services (EMS) Department is to serve our communities with excellence by providing the highest quality of risk reduction, fire suppression, rescue, emergency medical, and all-hazards response services to enhance the quality of life in Prince George’s County.

Examples of Work

• Provide comprehensive administrative support to the Fire Chief, Executive Officer, and Deputy Fire Chief to ensure the efficient operation of the office.
• Conduct research through file reviews and telephone inquiries to gather data for the preparation of letters, memorandums, and reports.
• Review, prioritize, and distribute assignments for appropriate action; screen telephone calls; greet and assist visitors; maintain awareness of daily activities to address information requests effectively.
• Draft and prepare reports, presentations, and correspondence in alignment with departmental guidelines and established procedures.
• Coordinate travel and training arrangements for Command staff prior to presenting to the Department’s Fiscal Affairs Division for Fire Chief approval.
• Attend meetings as needed and accurately transcribe minutes for the Deputy Fire Chief.
• Communicate professionally with other Commands, internal departments, and external stakeholders on behalf of the Emergency Services Command (ESC).
• Maintain and update lists of Fire/EMS Department personnel and stations, Fire Service organizations and committees, and government officials at the Federal, State, and County levels. Make appropriate notification of changes in employment assignments.
• Enter Expenditure Request Forms (ERFs) into SharePoint for approval and promptly notify requestors to ensure smooth processing of orders.
• Maintain the ESC SharePoint site pages and update as needed.
• Assist with special projects as assigned by the Emergency Services Command and the Office of the Fire Chief as needed.
• Provide administrative level support to the UKG Telestaff-Workforce Management site.

Qualifications Minimum Qualifications Candidates must meet all minimum qualifications listed below to be eligible for additional consideration:

• Associates degree from an accredited college or university in Business Administration or Secretarial Science.
• Successful completion of probationary period of nine (9) months at the Administrative Aide III level within Prince George's County Government OR two (2) years of advanced diverse and/or technical clerical experience which involved working with the public, office management and operational details, with some lead or supervisory experience.

An equivalent combination of education, experience and training may be considered. There is no substitution for the required supervisory or lead experience. Preferred Qualifications Highly qualified candidates may also demonstrate the preferred qualifications listed below:

• Experience providing administrative support in a government or public safety agency (Fire/EMS, Police, or Emergency Management).
• Proficiency in Microsoft Office Suite and SharePoint.
• Experience using scheduling and workforce management software.

EACH APPLICANT MUST INCLUDE INFORMATION THAT CLEARLY DEMONSTRATES THE ABOVE QUALIFICATIONS FOR THIS POSITION. Additional Eligibility Criteria Candidates deemed as meeting the minimum qualifications will be invited to complete and pass an online Administrative Aide examination. Applicants who have previously taken and passed the exam on or after 8/1/2024 will not be required to re-test. Previous passing test scores will be applied.

Additional Information

Salary Range Transparency: The salary range listed in this announcement reflects the offer range for this position. Offers made within this range are based on qualifications, experience, and internal equity.

Tentative Interview Dates: Late October 2026. Please note that interview dates are subject to change and only selected candidates will receive confirmation and additional details.

Job Location : 9201 Basil Court, Largo, MD

Conditions of Employment : Upon selection, the candidate must:

• Meet all training and performance standards and demonstrate proficiency as required by the agency.
• Wear and use agency protective apparel and equipment in the performance of their assigned duties, if applicable.
• Successfully pass public safety preemployment checks which may include reference checks, background investigations, and drug screenings. Background investigation will be conducted by Prince Georges’ County Office of Human Resources Management, Public Safety Investigations Division.
• Be willing and able to serve as an essential employee. This position is considered an essential public safety position. Essential employees are expected to report during standard or non-standard hours as operations necessitate, or during emergencies. Essential employees are expected to report or remain at work when other County employees are granted Administrative Leave.

ONLY ONLINE APPLICATIONS WILL BE ACCEPTED Eligibility to Work : Under the Immigration Reform and Control Act of 1986, an employer is required to hire only U.S. citizens and lawfully authorized alien workers. Applicants who are selected for employment will be required to provide and verify authorization to work in the United States without sponsorship.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S., only after an offer has been accepted and the Form I-9 is completed. For information on E-Verify, or if you believe the County has violated its E-Verify responsibilities, please contact the Department of Homeland Security (DHS) at 888-897-7781 or visit their website at dhs.gov/E-Verify.

INTERNAL APPLICANTS: If you are a current Prince George's County Government employee and seeking a promotion, in accordance with Section 16-200 of the Personnel Law, you have the right to appeal a rejection rating within five (5) working days of receiving a rejection notice. Union employees should refer to their respective collective bargaining agreement and/or union representative for their grievance procedure.

Prince George's County Government is an Equal Opportunity/Affirmative Action Employer* *Committed to Diversity and Inclusion in the Workplace General Plan Information The Prince George’s County benefits plan year is from January 1 to December 31.

A spouse (to include a same sex spouse) can be added to the health benefit plans. A marriage certificate and social security number is required to add a spouse.

Children under the age of 26 are eligible for coverage under the health benefit plans. This includes stepchildren and children of the same-sex spouse. A birth certificate(s) and social security number(s) is required to add a child(ren). If you are only adding the stepchildren or child(ren) of a same-sex spouse, you will need to submit a marriage certificate. You will also need to submit the birth certificate of the child(ren) and your spouse must be listed as a parent.

The premiums for health benefits are deducted on a pre-tax basis with the exception of Long-Term Disability, Extra Life Insurance and Voluntary Benefits (Short-Term Disability, Whole Life Insurance, Critical Illness, Accident Insurance, Cancer Indemnity, Hospital Indemnity Protection, Accident Indemnity Plan, Supplemental Dental and Group Legal Services).

New employees must enroll in the County’s health benefit plans within thirty (30) days of the hire date. The effective date of the health benefits coverage is the beginning of the month following a waiting period of forty-five (45) days from the date of hire. After enrolling in the County’s benefit plans, employees may only make changes to the plans either during the open enrollment period, which occurs annually (usually each October), and/or during the year, due to a family status change (i.e., marriage, births, divorce and adoption).

Employee Benefits

Prince George’s County is proud to offer employees an attractive and comprehensive benefits program, including the following:

• Medical/Prescription/Dental/Vision Insurance Coverage (part time employees are eligible for medical insurance if they work 15 + hours, per week)

• Group Term Life Insurance

• Long & Short-Term Disability

• Flexible Spending Accounts

• Dependent Care Assistance Program

• Health Care Flexible Spending Account

• Paid Leave (Annual, Personal, & Sick)

• 13 Paid Holidays

• Retirement Benefits

• Defined Benefit Pension Plan

• Employer Contribution Rate-11.71%

• Supplemental Pension Plan

• Employee Contribution Rate (Pre-Tax)-3.48%

• 457(b)

• 403(b)

• Employee Discounts

• Employee Assistance Program

• Voluntary Benefits

• Critical Illness

• Whole Life Insurance

• Accident Insurance

• Legal Services

For additional details, please visit: https://www.princegeorgescountymd.gov/departments-offices/human-resources-management/employees/benefits

01

IMPORTANT - PLEASE READ AND ACKNOWLEDGE: I acknowledge and understand that my responses to the supplemental questions must align with the information provided under the Work Experience and Education sections of my application. My responses to the questions below and the information provided under Work Experience and Education will determine if I meet all minimum qualifications for the position. I understand that attaching a resume does not fulfill the requirement to complete the application and answer all questions. While I am highly encouraged to attach a resume, I understand that only information provided in my application will be used to evaluate my experience and education for this opportunity.

• Yes
• No

02

Are you a current Prince George's County Employee?

• Yes
• No

03

Do you have experience working in Prince George's County Government for at least 9 months at the Administrative Aide III level?

• Yes
• No

04

Which best describes your highest level of education completed? Please do not include education that is in process.

• Some high school, but did not graduate
• High School Diploma or G.E.D
• Associate's Degree
• Bachelor's Degree
• Master's Degree
• Doctorate/PHD/JD
• Other

05

If you selected "Other" for the previous question on education, please identify/input your highest level of education.

06

How many years of advanced diverse and/or technical clerical experience do you have which involved working with the public, office management and operational details, and staff supervision?

• I do not have any experience
• Less than one (1) year of experience
• 1-2 years of experience
• 2-3 years of experience
• 3-4 years of experience
• 4-5 years of experience
• 5-6 years of experience
• 6-7 years of experience
• 7-8 years of experience
• 8-9 years of experience
• 9-10 years of experience
• 10 or more years of experience

07

Describe your advanced diverse and/or technical clerical experience which involved working with the public, office management and operational details, and staff supervision. Please include employer(s) as well as date(s) of employment. Applications that state "See Resume" will not be reviewed. If you do not have experience, please put N/A.

08

How many years of supervisory experience managing staff do you possess?

• I do not have experience
• Less than 1 year of experience
• 1-2 years of experience
• 3-4 years of experience
• 5+ years of experience

09

If you answered yes to the previous question, describe in detail your lead/supervisory experience managing staff including employer name and dates of employment.

10

Do you have experience providing administrative support in a government or public safety agency (Fire/EMS, Police, or Emergency Management)?

• Yes
• No

11

How many years of work experience do you have using Microsoft Office Suite, Teams, and SharePoint?

• I have no experience
• Less than 1 year of experience
• 1-2 years of experience
• 2-3 years of experience
• 3-4 years of experience
• 4-5 years of experience
• 5-6 years of experience
• 6+ years of experience

12

Please rate your knowledge of Microsoft Office Suite, Teams, and SharePoint

• Beginner
• Experienced
• Advanced
• Expert

13

Do you have experience using scheduling and workforce management software?

• Yes
• No

14

This is an essential position. Are you willing and able to participate as an essential employee? Essential employees are expected to report during standard or non-standard hours as operations necessitate, or during emergencies. Essential employees are expected to report or remain at work when other County employees are granted Administrative Leave.

• Yes
• No
• Required Question