Administrative & Counsellor

Job Description – Administrative & Counsellor Position: Administrative & Counsellor

We are looking for a responsible, organised, and confident Administrative & Counsellor to manage administrative activities and provide counselling and support to students/clients.

Key Responsibilities

• Handle day-to-day administrative and front-office activities.
• Attend phone calls, walk-in enquiries, emails, and messages professionally.
• Counsel students/clients regarding courses, programmes, admissions, and career options.
• Understand their requirements and recommend suitable programmes or solutions.
• Handle admission enquiries, registration, documentation, and follow-ups.
• Maintain student/client records, attendance, forms, and other documents.
• Coordinate with faculty, management, students, parents, and other stakeholders.
• Follow up with prospective students/clients and maintain enquiry records.
• Schedule appointments, counselling sessions, meetings, and other activities.
• Prepare daily/weekly reports and maintain accurate records.
• Assist with fee-related communication and follow-ups, where required.
• Resolve routine queries and escalate issues to the appropriate person.
• Ensure smooth functioning of the office and maintain a professional environment.
• Maintain confidentiality of student/client and organisational information.

Required Skills & Qualifications

• Graduate in any discipline.
• experience in administration, counselling, admissions, education, or customer service preferred.
• Excellent communication and interpersonal skills.
• Good counselling, convincing, and follow-up abilities.
• basic computer operations.
• Strong organisational and time-management skills.
• Pleasant personality with a patient and empathetic approach.
• Ability to multitask and work independently.
• Good command of English and [Hindi/other language, if required].

Key Skills

Administration | Counselling | Student Coordination | Admissions | Follow-up

Pay: From ₹12,000.00 per month

Benefits:

• Flexible schedule

Work Location: In person