Administrative & Document Coordinator (ACT Genomics)

Company: ACT Genomics
Position: Administrative & Document Coordinator
Work Location:
No. 4, 4/5 Unit 1503, Unit 1509, Central Tower, 15/F, Ratchadamri Road, Pathumwan, Bangkok 10330, Thailand

Administrative & Document Coordinator

We are seeking a detail-oriented and well-organized Administrative & Document Coordinator to support daily administrative operations, customer registration, shipment coordination, quotation preparation, and document management.

The successful candidate will work closely with the Sales team and other internal departments to ensure accurate documentation, smooth coordination, and timely delivery of products to customers.

Key Responsibilities

• Review and verify customer registration forms to ensure all information is complete, accurate, and compliant with company requirements.

• Maintain and update customer information in databases and internal systems to ensure data accuracy and completeness.

• Coordinate with relevant departments and external logistics providers, including DHL, to arrange and follow up on shipments and related documentation.

• Prepare quotations and coordinate with relevant departments to ensure timely product delivery to customers.

• Prepare, review, and maintain supporting documents, including Standard Operating Procedures (SOPs), in accordance with established company requirements.

• Coordinate with the Sales team and provide administrative support to resolve operational issues and monitor progress.

• Perform other administrative and coordination duties as assigned.

Qualifications

• Bachelor’s degree in Business Administration, Business Management, Logistics, or a related field.

• Previous experience in administrative work, business coordination, or Sales Support is preferred.

• Ability to prepare, review, and manage documents in both Thai and English.

• Proficiency in Microsoft Office applications, particularly Word, Excel, and Outlook.

• Familiarity with database systems, Customer Relationship Management (CRM) systems, or Enterprise Resource Planning (ERP) software is an advantage.

• Strong communication and coordination skills, with the ability to work effectively with various departments and external parties.

• Detail-oriented and well-organized, with a strong focus on document accuracy and completeness.

• Good time management and organizational skills, with the ability to prioritize tasks and meet deadlines.

• Responsible, proactive, and able to work independently as well as collaboratively within a team.