Administrative and Operations Assistant

Position Summary

The Administrative & Operations Assistant provides flexible administrative and operational support to the CEO, COO, and Kenan Center team. This position plays an important role in keeping the organization organized, prepared, and running smoothly from day to day.

This is a highly varied position that combines administrative work, project coordination, facility and program preparation, front-desk coverage, guest services, and event support.

The ideal candidate is organized, dependable, comfortable moving between office and hands-on responsibilities, and able to recognize what needs to be done and follow it through to completion.

Primary Responsibilities

Administration & Human Resources

• Provide administrative and project support to the Accounting Manager.
• Coordinate employee onboarding, required paperwork, and entry into payroll and organizational systems.
• Manage routine benefits administration, including enrollment, employee changes, and communication with benefit providers.
• Maintain confidential personnel records and HR documentation.
• Serve as the primary backup for payroll processing.

Front Desk & Guest Services

• Provide regular front desk coverage and serve as a welcoming point of contact.
• Assist with phones, registrations, memberships, programs, facility information, and general questions.
• Provide coverage and support during high-volume programs, events, and activities.

Operations & Facility Coordination

• Help identify and resolve day-to-day operational issues.
• Coordinate with maintenance, programming, events, and other staff to ensure operational needs are completed.

Project Management

• Manage administrative and operational projects assigned by the CEO and COO from assignment through completion.
• Maintain project timelines, deadlines, and follow-up items.
• Coordinate vendors, orders, quotes, deliveries, supplies, and other project needs.
• Follow up with staff and outside partners to ensure assigned work is completed.
• Provide leadership with regular updates on outstanding projects and operational needs.

Physical & Scheduling Requirements

This is an active, on-site position requiring regular movement throughout the Kenan Center campus and the ability to assist with routine facility, room, court, and event setup. Some evening and weekend availability is required based on programs and events.

Pay: $20.00 - $25.00 per hour

Expected hours: 25.0 – 40.0 per week

Work Location: In person