Administrative and Support Services Manager

The jobs in this level are responsible for proposing, interpreting and implementing operational strategy of (company, department, function) or a steering and crucial operation of Dallah. The jobs are also responsible for managing the activities and operations of the related area under responsibility so as to ensure the realization of the operational objectives in an efficient and effective manner.

• Recommends improvements to (company, department, function) policy and directs the implementation of procedures and controls covering all areas of the related activities so that all relevant procedural/legislative requirements are fulfilled while delivering a quality, cost-effective service to customers.
• Prepares and recommends the related area’s budget by preparing analysis and data related to specific elements as directed.
• Monitors the financial performance of the related section against budgets so that areas of unsatisfactory performance are identified and rectified promptly and potential performance improvement opportunities are capitalised upon.
• Manages the effective achievement of (company, department, function) objectives by setting individual targets, developing and motivating staff in order to maximize subordinate’s performance.
• Stimulates subordinates and contributes to the identification of opportunities for continuous improvement of systems, processes and practices taking into account international best practice’, cost reduction and productivity improvement.
• Manages the preparation of timely and accurate reports to meet (company, department, function) and department requirements, policies and standards.
• Ensures compliance to all relevant safety, quality and environmental management policies, procedures and controls across the section in order to guarantee employee safety, legislative compliance and a responsible environmental attitude.
• Develops and maintains mutual beneficial relationships and co-operations with various organizations and partners, in order to promote Dallah’s business priorities.
• Liaises internally in Dallah so as to successfully align and integrate it’s different operations.
• Contributes to the development and establishment of Dallah’s corporate culture.

Education

Bachelor’s degree in a related field

MBA or equivalent post-graduate qualification from a recognized business school

Experience

At least 12 years of related including at least 6 years in positions of progressively increasing managerial responsibilities

Expected Contribution

Achievement of the strategic objectives of Dallah:

Dallah’s Profitability

Revenues / Operational Expenses

ROI (Return on Investment)

Efficient operation of Dallah

Shareholders satisfaction

Customer Satisfaction

Corporate Image

Business Risk Management