Administrative Assistant / Admin Associate

We are seeking a reliable, organized, and highly articulate Administrative Assistant to join our growing BPO team. In this role, you will be the core engine behind our daily operations, providing essential administrative support to our teams, clients, and management. This role focuses strictly on core organizational tasks and requires strong, professional communication capabilities to keep our workflows operating seamlessly.

Key Responsibilities

· Data Management: Manage data entry, record-keeping, and the continuous updating of internal databases or trackers.

· Correspondence: Draft, proofread, and send out professional emails, memos, and routine business correspondence.

· Communication Frontline: Handle incoming calls, route messages to correct stakeholders, and manage general inquiries with extreme professionalism.

· Scheduling & Coordination: Coordinate meetings, manage shared team calendars, and schedule appointments or interviews as directed.

· Document Control: Organize digital documents, maintain structural integrity of team folders, and handle basic reports.

· Office Support: Assist with basic procurement trackers, office supply tracking, or basic operational assistance for the site team.

Key Requirements & Skills Needed

· Communication Skills: Exceptional verbal and written English communication skills. Confident in interacting professionally across levels.

· Basic Admin Literacy: Strong command of basic administrative tasks (filing, data entry, email management, and call handling).

· Tech Foundations: Familiarity with basic digital work environments such as Microsoft Office (Word, Excel, Outlook) or Google Workspace.

· Organizational Acumen: Strong attention to details, precise documentation skills, and excellent time management.

· Work Ethic: Ability to multitask efficiently, adapt to shifting priorities, and maintain absolute data confidentiality.

· Education/Experience: High school graduate, Senior High graduate, or College graduate/short-course holder. Prior BPO experience is a plus but not strictly required.

Pay: Php20,000.00 - Php40,000.00 per month

Work Location: In person