Transparent Cleaning Co.

Administrative Assistant &amp; Part-Time Cleaning TechnicianJob Overview
Transparent Cleaning Company is seeking a dependable, organized, and service-minded professional to join our Colorado Springs team in a unique hybrid role. As our Administrative Assistant &amp; Part-Time Cleaning Technician, you will help keep both our daily operations and our clients’ spaces running smoothly.
This position combines administrative support—such as communicating with clients, coordinating schedules, and maintaining accurate records—with hands-on residential and commercial cleaning. Some days may be primarily focused on office support, while others may require you to step into the field to assist the cleaning team, cover a scheduled service, or help ensure a job is completed to our standards.
At Transparent Cleaning Company, we believe in honest communication, dependable service, customized care, and doing the job right. Our clients trust us in their homes and businesses, so we are looking for someone who takes that responsibility seriously and treats every person and property with respect.
What You’ll DoAdministrative Support
<ul>
<li>Answer and respond to client phone calls, text messages, and emails in a friendly and professional manner</li>
<li>Help schedule, confirm, reschedule, and coordinate residential and commercial cleaning appointments</li>
<li>Communicate important service details between clients, cleaning technicians, and company leadership</li>
<li>Maintain accurate client information, service notes, schedules, and internal records</li>
<li>Follow up with clients regarding appointments, service questions, estimates, or feedback</li>
<li>Assist with general data entry, digital file organization, and routine administrative tasks</li>
<li>Help identify scheduling conflicts, incomplete information, or client concerns before they become larger issues</li>
<li>Support the cleaning team by helping ensure technicians have accurate instructions and the information needed for each job</li>
<li>Handle client and company information with discretion and confidentiality</li>
<li>Assist with other operational projects as needed</li>
</ul>
Cleaning Technician Support
<ul>
<li>Perform detailed cleaning services in residential and commercial properties</li>
<li>Complete recurring maintenance cleanings, deep-cleaning tasks, and other services based on client needs</li>
<li>Clean kitchens, bathrooms, living areas, offices, common areas, floors, fixtures, and other assigned spaces</li>
<li>Dust, vacuum, sweep, mop, sanitize, and disinfect surfaces using approved products and procedures</li>
<li>Follow client notes, checklists, and company standards to provide consistent, personalized service</li>
<li>Safely use vacuums, mops, cleaning tools, step ladders, and other standard equipment</li>
<li>Properly handle, transport, and maintain cleaning products, supplies, and equipment</li>
<li>Report property damage, safety concerns, supply needs, or unusual conditions promptly</li>
<li>Communicate respectfully with clients, team members, and company leadership</li>
<li>Help with window cleaning, pressure washing, or other specialty services when assigned and properly trained</li>
<li>Perform a final quality check before leaving each property</li>
</ul>
Who You Are
You are someone who enjoys helping people, solving problems, and creating order. You can move comfortably between answering a client’s question, updating a schedule, and providing excellent hands-on cleaning service.
You understand that administrative work and cleaning work are equally important to the client experience. You do not view fieldwork as “less than” office work, and you are willing to step in wherever the team needs support.
You are likely to succeed in this role if you are:
<ul>
<li>Warm, professional, and confident when communicating with clients</li>
<li>Organized and able to keep track of multiple appointments, messages, and responsibilities</li>
<li>Dependable, punctual, and consistent</li>
<li>Comfortable working independently without constant supervision</li>
<li>Willing to ask questions when instructions are unclear</li>
<li>Detail-oriented and able to notice when something has been missed</li>
<li>Flexible when schedules or priorities change</li>
<li>Respectful of clients’ homes, businesses, belongings, privacy, and time</li>
<li>Comfortable receiving feedback and using it to improve</li>
<li>Able to maintain a calm, helpful attitude when a client or team member has a concern</li>
<li>Motivated by doing quality work rather than simply completing tasks as quickly as possible</li>
<li>Honest about mistakes and willing to help make things right</li>
</ul>
Qualifications
<ul>
<li>Previous administrative, customer service, scheduling, or office support experience is preferred</li>
<li>Previous professional residential or commercial cleaning experience is helpful but not required for the right candidate</li>
<li>Strong verbal and written communication skills</li>
<li>Basic comfort using email, digital calendars, online forms, and computer-based systems</li>
<li>Ability to enter information accurately and maintain organized records</li>
<li>Ability to follow written instructions, checklists, client notes, and safety procedures</li>
<li>Professional appearance and respectful conduct while representing Transparent Cleaning Company</li>
<li>Reliable transportation to cleaning locations throughout the Colorado Springs area</li>
<li>Valid driver’s license and appropriate automobile insurance</li>
<li>Ability to arrive on time for scheduled administrative and cleaning responsibilities</li>
<li>Ability to work independently and collaboratively as part of a team</li>
<li>Willingness to complete company training and follow established cleaning procedures</li>
</ul>
Physical Requirements
The cleaning portion of this role requires regular physical activity. Candidates must be able to:
<ul>
<li>Stand, walk, bend, kneel, reach, and move throughout a cleaning appointment</li>
<li>Perform repetitive cleaning motions for extended periods</li>
<li>Carry cleaning supplies and equipment between a vehicle and client properties</li>
<li>Lift and carry approximately 25–35 pounds</li>
<li>Safely use a step ladder when required</li>
<li>Work around common household and commercial cleaning products</li>
<li>Perform cleaning tasks in homes and businesses that may have stairs or pets</li>
<li>Wear appropriate personal protective equipment when required</li>
</ul>
Reasonable accommodations may be considered for qualified individuals.
This Role Might Not Be a Fit for You If…
<ul>
<li>You are only interested in administrative work and are unwilling to perform cleaning duties</li>
<li>You are only interested in cleaning and do not want to communicate with clients or complete administrative tasks</li>
<li>You have difficulty arriving on time or maintaining a dependable schedule</li>
<li>You need every workday to follow the same routine</li>
<li>You are uncomfortable working independently or making reasonable decisions without constant supervision</li>
<li>You tend to overlook details or rush through checklists</li>
<li>You are uncomfortable receiving feedback, correcting mistakes, or being held accountable for the quality of your work</li>
<li>You are unwilling to communicate promptly when a problem, delay, or scheduling conflict occurs</li>
<li>You are uncomfortable entering clients’ homes or working in a variety of residential and commercial environments</li>
<li>You do not have reliable transportation throughout the Colorado Springs area</li>
<li>You are looking for a traditional desk-only position</li>
<li>You do not enjoy serving others or believe cleaning work is beneath you</li>
</ul>
Why Join Transparent Cleaning Company?
Transparent Cleaning Company is built around integrity, respect, professionalism, and clear communication. We provide customized cleaning services rather than treating every client or property exactly the same. Our goal is to listen carefully, show up when we say we will, and complete the work with care.
In this role, you will have the opportunity to contribute in more than one way. You will help clients feel heard and supported, help technicians stay informed and organized, and personally assist in delivering the dependable results our customers expect.
We are looking for someone who wants to become a trusted part of the team—not simply fill a shift. If you take pride in being organized, helpful, flexible, and thorough, we would be glad to hear from you.
Pay: $17.00 - $20.00 per hour
Benefits:
<ul>
<li>401(k)</li>
<li>401(k) matching</li>
<li>Flexible schedule</li>
<li>Opportunities for advancement</li>
</ul>
Work Location: Hybrid remote in Colorado Springs, CO 80907

Administrative Assistant & Cleaning Technician

Administrative Assistant & Cleaning Technician

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