Administrative Assistant & Customer Service Coordinator

Job Overview

Cameron Garage Doors is a growing local garage door and general contracting business dedicated to delivering top-tier service, quality repairs, and custom installation solutions. We are looking for an organized, reliable, and sharp Administrative & Customer Service Coordinator to support daily office operations, handle incoming customer leads, and keep our field work running seamlessly.

In this role, you will be the main point of contact for our clients, helping turn service inquiries into solid estimates and scheduled jobs. If you are comfortable wearing multiple hats in a fast-paced contracting environment, know how to talk to customers with confidence, and stay ahead of details, we want to hear from you.

Key Responsibilities

Customer Communication: Answer incoming phone calls, emails, and online inquiries promptly and professionally. Diagnose customer needs, answer questions, and schedule service or estimate appointments.

Estimating & Job Documentation: Assist with preparing, sending, and following up on job quotes, scope proposals, and invoices (using trade management software like Jobber).

Scheduling & Dispatch: Coordinate daily schedules for technicians and field teams, optimizing routes and ensuring crew availability matches project deadlines.

Vendor & Material Support: Help track material orders, organize receipts, and assist with vendor communications to keep job supplies on schedule.

General Administrative Support: Maintain organized job records, assist with basic accounts receivable/payable tracking, maintain customer databases, and handle day-to-day administrative tasks to keep office and field operations aligned.

Qualifications & Requirements

Experience: 1–3 years of administrative, office coordination, or customer service experience (experience working with residential contractors, trade services, or garage door companies is a strong plus).

Communication Skills: Clear, confident, and professional written and verbal skills. Comfortable speaking with homeowners, commercial clients, and sub-contractors.

Tech-Savvy: Comfortable with scheduling software (e.g., Jobber, ServiceTitan, or similar), cloud file management, Google Workspace/MS Office, and email platforms.

Detail-Oriented & Proactive: Strong organizational skills with an ability to multitask, prioritize urgent customer inquiries, and solve problems independently.

Reliability: Dependable punctual work ethic with a strong sense of ownership over assigned tasks.

Benefits & Schedule

Schedule: Monday to Friday (Day shift)

Pay: Competitive hourly rate based on experience

Growth Potential: Opportunity to grow into office manager or operations roles as the company expands.

How to Apply

Please submit your resume along with a brief summary of your administrative or customer support experience in the trades or contracting industry.

Pay: $18.00 - $24.00 per hour

Experience:

• Administrative: 1 year (Required)

Location:

• Newnan, GA (Preferred)

Shift availability:

• Day Shift (Required)

Ability to Commute:

• Newnan, GA (Required)

Work Location: In person