Administrative Assistant

Benefits:

• 401(k)
• 401(k) matching
• Flexible schedule
• Health insurance
• Home office stipend
• Opportunity for advancement
• Paid time off

About the Role:

Wu Pediatrics is looking for a friendly and organized Administrative Assistant to join our dedicated team in Temple City, CA. This is a wonderful opportunity to play a vital role in supporting a pediatric practice that puts children's health and family experience first. If you thrive in a fast-paced medical environment and love making a difference, we want to hear from you!

Responsibilities:

• Greet and check in patients and families at the front desk with a warm, welcoming attitude
• Schedule, confirm, and manage patient appointments using practice management software
• Answer and route incoming phone calls, voicemails, and patient inquiries in a timely manner
• Verify patient insurance eligibility and collect co-pays at time of service
• Maintain and update accurate patient records and medical documentation (EMR/EHR)
• Coordinate referrals, prior authorizations, and correspondence with specialists
• Support clinical staff with general administrative and clerical tasks as needed

Requirements:

• 1+ year of administrative or front desk experience, preferably in a medical or pediatric setting
• Familiarity with EMR/EHR systems and medical office software
• Knowledge of health insurance, billing basics, and insurance verification processes
• Strong communication skills with a compassionate, patient-facing demeanor
• Bilingual (English/Spanish or English/Mandarin) a plus
• Highly organized, detail-oriented, and able to multitask in a busy environment
• High school diploma or equivalent required; medical administrative certification a plus

About Us:

Wu Pediatrics is a trusted pediatric practice serving families in the Temple City, CA community, committed to providing compassionate, high-quality healthcare for children of all ages. Our patients and their families love us for our attentive care, welcoming atmosphere, and dedication to their little ones' well-being. We are proud to have built a supportive team environment where every staff member is valued and empowered to make a real impact.

This is a remote position.