Administrative Assistant

Company Description HomeCare & Hospice, Community Care of WNY, has provided in-home and residential care services for more than 40 years across Allegany, Cattaraugus, Genesee, and Wyoming counties in Western New York, as well as portions of neighboring counties. The organization focuses on delivering compassionate, high-quality care that allows individuals to remain in familiar, comfortable surroundings. Interdisciplinary teams collaborate to support patients, clients, and families with a range of health and support services. HomeCare & Hospice emphasizes community-based care, respect, and dignity in all interactions with those it serves.

Role Description The Administrative Assistant is a full-time, on-site role based in Allegany, NY, providing daily administrative and clerical support to ensure smooth office operations. Responsibilities include answering and directing phone calls, greeting visitors, managing incoming and outgoing mail, and maintaining organized digital and paper records. The role supports scheduling, meeting coordination, document preparation, data entry, and filing, while assisting leadership and clinical staff with routine administrative tasks. The Administrative Assistant collaborates with team members, responds to inquiries from patients, families, and partners in a professional manner, and helps maintain a welcoming and efficient office environment.

Qualifications

• Strong Administrative Assistance and Executive Administrative Assistance skills to support office operations and leadership.
• Professional Phone Etiquette and Communication skills for interacting with patients, families, staff, and external partners.
• Solid Clerical Skills, including filing, data entry, record maintenance, and document preparation.
• Proficiency with office software (e.g., word processing, spreadsheets, email, electronic records) and office equipment.
• Strong organizational skills, attention to detail, and ability to manage multiple tasks and priorities.
• Demonstrated reliability, confidentiality, and respect for sensitive information in a healthcare environment.
• Ability to work on-site in Allegany, NY and collaborate effectively with diverse colleagues and clients.
• High school diploma or equivalent required; post-secondary coursework or experience in healthcare or office administration is beneficial.