Administrative Assistant

About Us:

At Lifted Hospice, our mission is simple yet powerful: Helping people live life to the fullest. We serve the communities where we live and work by delivering compassionate, clinically excellent end-of-life care. With a commitment to dignity, comfort, and quality of life, we walk alongside patients and their families—meeting them where they are, when they need it most.

Job Purpose:

The Administrative Assistant primary responsibility is to facilitate the communications functions of the business office and provide clerical support.

Duties & Responsibilities:

• Promotes the philosophy, mission and administrative policies of the Hospice by presenting a positive image.
• Facilitates the communications system which may include mail distribution, phone system, memos, answers incoming calls and/or emails, documents, and disseminates appropriate messages.
• Provides clerical support which may include preparation of admission, orientation, and new hire packets; monitoring and ordering office supplies and forms; computer support and data entry; special projects, filing, and copying.
• Competently handle multi-line phone systems. Demonstrates understanding of system features.
• Uses effective customer service skills when directing calls and assisting others.
• Promotes effective communication with patients, families, team members, and other healthcare professionals, and maintains confidentiality.
• Additional duties as assigned.
• Duties and responsibilities may change, and new ones may be added, at any time with or without advanced notice.

Skills and Qualifications:

• High school diploma or equivalent required. College preferred.
• One year general office experience.
• Excellent computer skills required.
• Excellent interpersonal and organizational skills.
• Knowledge of medical terminology preferred.
• Excellent phone skills.
• Current driver’s license and valid auto liability insurance.
• Reliable transportation.

Working Conditions:

• Works in a routine office environment. Noise level may be moderately high.
• The ability to work a flexible schedule and extended hours.
• Ability to travel locally.
• May experience exposure to unpleasant weather conditions.
• Possible exposure to toxic materials, toner, etc.

Physical & Mental Requirements:

• Requires prolonged sitting and standing.
• The occasional need to lift, pull, carry, and push items weighing up to 50 pounds.
• Requires the frequent need to stoop, kneel, and reach while accessing files.
• Requires working under some stressful conditions to meet deadlines and patient needs.
• Requires hand-eye coordination and manual dexterity.
• Requires excellent problem solving skills.

Benefits for Full-Time Team Members Include:

• Paid Time Off
• Employer paid life insurance policy
• Employer contributions toward employee health and dental insurance
• Comprehensive benefits, including medical, dental, vision, life, and both short-term and long-term disability coverage
• 401(k) Plan — includes discretionary profit-sharing contribution(s)