Administrative Assistant

Job Responsibilities

• Handle and monitor tasks such as applications, movements and requests from intermediaries, including follow up to ensure timely completion.
• Provide support for agreement stamping and ensure that all processes meet established benchmarks.
• Manage the filing of documents related to agent applications and agency movements.
• Monitoring the sorting and dispatching of letters, statements and reports.
• Update information and maintain the Agency Force database.
• Manage incoming agency processing inquiries, including walk-ins, phone calls, emails, and other communication channels and follow up to ensure prompt responses.
• Uphold accuracy in processing tasks by adhering to SOPs and promptly escalating if any discrepancies encountered.
• Perform other general administrative tasks as assigned.

Job Requirements

• Diploma in any discipline or SPM
• Able to handle personal computer,
• MS Excel, MS Word, Life Core system - Agency
• Knowledge in administrative task in insurance agency is preferred but not a necessit