Administrative Assistant

1st Choice Home Care is a private care agency dedicated to providing exceptional in-home care services for seniors and disabled individuals throughout Northeast Arkansas. The Administrative Assistant at our Hot Springs, AR building will be responsible for handling incoming calls, tracking continuing education training, processing PIN Forms and Applications, Staffing and Scheduling. This position plays a key role in supporting the Office and the company by ensuring efficient communication and compliance tracking.

Job Responsibilities:

• Report to job on time
• Answer and route incoming phone calls
• Input data into company EVV system
• Report to the Office Supervisor
• Track and maintain records of continuing education training for employees
• Process PIN Forms and Maltreatment checks
• Distribute incoming mail to appropriate departments
• Keep the front office clean and organized
• Adhere to safety standards as outlined in policy and procedures
• Demonstrate knowledge of personal care program policies
• Adhere to 1st Choice Home Care, Inc. company policies, including infection control, false claims act, and electronic visit verification policies
• Follow HIPAA laws and keep all client and caregiver information confidential

Skills & Qualifications:

• Strong interpersonal skills and the ability to build relationships with coworkers
• Experience in Microsoft Office and Google Drive
• Excellent written and verbal communication skills
• Strong attention to detail and ability to manage multiple tasks efficiently
• Ability to achieve short-term goals and work in a fast-paced environment
• Ability to handle all confidential information with discretion

Benefits:

• Paid Time Off, Paid Holidays, Mon-Fri 8:30am to 4:30pm
• Health Insurance
• Supplemental Insurance
• 401(k) company matching