Administrative Assistant

Data Entry & Customer Service Remote – Philippines | 9:00 AM–5:00 PM EST We are seeking an experienced and reliable Administrative Assistant to handle data entry, CRM updates, customer service, software testing, and general administrative tasks.

Responsibilities:

• Perform accurate data entry into the company CRM.
• Test software and record/submit test results to local water authorities through online portals.
• Answer client phone calls and make occasional outgoing calls.
• Provide professional customer service and administrative support.
• Work with Housecall Pro, Syncta, QuickBooks, RingCentral, MS Office, and Google Workspace.
• Maintain organized and accurate records.

Requirements:

• Previous administrative, data entry, or customer service experience.
• Excellent English communication skills.
• Strong attention to detail and organizational skills.
• Comfortable using multiple software platforms.
• Proficient in MS Office and/or Google Workspace.
• Able to work independently and manage tasks efficiently.
• Reliable internet connection and work-from-home setup.

Preferred: Experience with Housecall Pro, Syncta, RingCentral, or QuickBooks is a plus.