ADMINISTRATIVE ASSISTANT

Purpose of Job
The purpose of this classification is to provide administrative and secretarial support to the staff of assigned departments.

Essential Functions:

• Provides customer service for patients and guests, provides information, and answers general questions, makes referrals to other individuals, departments, agencies.

• Accurately records meeting minutes/notes and maintains organized Microsoft Teams channels that house agendas and past meeting minutes.

• Collaborates closely with various programs to support program initiatives as assigned.

• Maintains policies and procedures that fall under the purview of Community Relations and other departments as assigned.

• Maintains up-to-date resources for the public.

• Assists Community Relations department with creation of basic printed materials through Canva/PowerPoint.

• Support workforce operations through communication with staff and partners, processing paperwork and documentation, and assisting with staff events

• Assists with meetings and group events bypreparingand organizingmaterials and coordinating logistics.

• Provides operational support to administrative staffby coordinating office services, records, and administrative processes.

• Provides administrative support to finance staff by assisting with contract signature management and process flow.

Required Qualifications:

• Education: High School diploma; Associate's Preferred

• Certifications (Required By Hire): None

• Certifications (Required After Hire): None

• Experience: Three years experience in administrative, bookkeeping, office management or related field

• Preferences: None

• Other Requirements: None

Substitutes for Requirements:

• Any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities may be considered for employment into the position.

Pre-Hire Requirements:

• Background check will be conducted prior to hire.

Key Knowledge:

• None

Key Skills:

• Basic understanding of computers, printers, and other office equipment

• Proficient in Windows OS, Microsoft Office, and Canva

• Ability to focus and demonstrate great attention to detail.

• Ability to work cooperatively as a member of a team.

• Excellent customer service skills

• Excellent organizational skills

Abilities:

• This position requires the ability to engage in occasional light physical activity.

• This position requires the ability to sit or stand for extended periods of time.

Additional Job Functions:

• Respond to and report immediately if called upon by local, regional, or central office supervisors, as part of a coordinated emergency response by the Knox County Mayor’s Office

• Ensure regular, punctual attendance during scheduled work hours.

• Perform other duties as required

Occupational Hazards:

• None

Working Conditions:

• Work is primarily performed in an office environment.

The Knox County Health Department was the first health department in Tennessee to achieve national voluntary accreditation and is dedicated to ensuring the conditions in which every resident can be healthy. We offer a competitive benefit package and actively foster a healthy, supportive workplace culture where our team members can develop, advance, and make meaningful impact in the community.

Knox County Government is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Knox County Government may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Type : INTERNAL & EXTERNAL

Location : HEALTH DEPARTMENT

Posting Start : 09/01/2026

Posting End : 09/15/2026

MINIMUM HOURLY RATE: $19.14