Administrative Assistant

Administrative Assistant – HOA / Community Management

Full-Time | Monday–Friday | On-Site

We are a growing and established Community Management company seeking a dependable, organized, and customer-focused Administrative Assistant to join our team.

This position is on-site at one of our single-family home communities and will provide administrative support to the Community Manager and assist with the day-to-day operations of the homeowner association (HOA).

The ideal candidate is professional in both action and appearance, self-motivated, detail-oriented, and comfortable working in a fast-paced environment. Strong communication and customer service skills are essential.

HOA experience is highly preferred. Candidates who hold or are currently pursuing their Provisional Community Management license are encouraged to apply.

Responsibilities

• Respond professionally to homeowner and Board member phone calls, emails, and walk-in inquiries
• Perform daily and weekly inspections of the community.
• Provide administrative support to the Community Manager
• Prepare and distribute outgoing mail, including printing, folding, stuffing, and labeling
• Process violation letters and hearing notices within established timelines
• Process Architectural Review applications from receipt through completion
• Organize, maintain, and update HOA information sheets and records
• Log correspondence, copies, postage, and other administrative activity
• Distribute pool and gate keys, remotes, and other access devices
• Follow up with vendors as directed by the Community Manager
• Review incoming faxes and send outgoing faxes as needed
• Maintain accurate files and records
• Assist with community-related projects and administrative tasks
• Perform other duties as assigned

Qualifications

• 2+ years of customer service experience required
• Ability to safely perform routine daily and weekly inspections, including walking, standing, and accessing inspection areas as required.
• HOA or community management experience strongly preferred
• Excellent customer service and interpersonal skills
• Professional phone etiquette and strong communication skills
• Proficiency in Microsoft Office, including Word, Excel, and Outlook
• Strong computer skills and ability to learn new software quickly
• Excellent organizational and time-management skills
• Strong attention to detail and accuracy
• Ability to prioritize tasks and manage multiple responsibilities
• Ability to work independently and as part of a team
• Professional appearance and demeanor

Position Details

Job Type: Full-time
Schedule: Monday–Friday, 8-hour shift
Work Location: On-site
Experience: Community assistant, 2 years required

Why Join Us?

This is an excellent opportunity for an organized and motivated administrative professional who wants to grow their career in HOA and community management. You will work directly under a Community Manager and gain valuable experience in the daily operations of a residential community.

If you are organized, professional, dependable, and enjoy helping people, we encourage you to apply!

Work Location: In person

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person