Administrative Assistant

• Performs administrative work for the Home Personal Care (HPC) service, which may include, but are not limited to the following tasks:

  • Contacts HPC clients to inform about sector change and transition process from HPC to Enhanced HPC services.
  • Maintains a database of all HPC clients for this transition.

• Onboarding and admission of referred clients within service requirement, such as explaining to patient or next-of-kin and completing the following documentation:

  • Service Contract (physical and electronic versions) based on service type (as confirmed with primary nurse/ nurse clinician)
  • Financial counselling – estimated fee, payment mode, collection of deposit, various healthcare subsidy scheme e.g. Means Testing, ILTC Drug Subsidy, Seniors Mobility Fund.
  • Consent for the use of Personal Data.
  • Timely and appropriate documentation in electronic medical record system pre-admission module, hardcopy storage, etc .

• To undertake any other duties as requested by the said reporting officer

Qualification

• GCE ‘O’ / ‘A’ Levels or Diploma Minimum 3-year experience in administrative work.
• Working experience in Healthcare industry will be advantageous.
• Proficient in Microsoft Office Possess good telephone etiquette and positive attitude.
• Ability to multi-task, helpful, friendly, takes initiative to improve services.
• Organized, meticulous, and responsible with tasks entrusted