Administrative Assistant

Position Summary

We are seeking a compassionate, organized, and tech-savvy Admin Assistant to support the daily operations of our medical clinic. This role is ideal for someone who enjoys helping others, communicates professionally, and can efficiently manage administrative tasks in a fast-paced healthcare setting. The position will begin as part-time with the opportunity to transition into a full-time role as the practice continues to grow.

Key Responsibilities ● Coordinate patient registration and intake processes ● Verify insurance eligibility and assist with pre-authorizations ● Schedule appointments and manage provider calendars ● Coordinate scheduling and administrative support for Veteran Disability Examinations ● Answer and manage incoming phone calls, voicemails, and emails ● Utilize Tebra EMR and Google Voice for patient communication and scheduling ● Maintain accurate daily schedules and patient census updates ● Provide empathetic and professional communication with patients ● Support administrative workflows and AI-assisted documentation tools ● Assist with digital marketing initiatives and basic administrative marketing tasks ● Update and manage social media platforms with approved clinic content ● Help promote clinic services, announcements, and patient engagement online ● Assist with maintaining organized patient records and clinic operations ● Help ensure confidentiality and HIPAA compliance in all patient interactions

Qualifications & Skills Required

● Fluent in English with excellent verbal and written communication skills ● Strong organizational and multitasking abilities

● Professional phone etiquette and customer service skills

● Comfortable learning new technology platforms and software

● Ability to work independently and maintain attention to detail Preferred

● Previous experience in a medical office, behavioral health clinic, or mental health setting

● Experience using EMR systems, preferably Tebra

● Familiarity with insurance verification and scheduling workflows

● Experience with social media management or digital marketing

● Experience working with veterans or disability examination scheduling is a plus

● Experience working with patients experiencing mental health conditions.

Join us as an Administrative Assistant where your enthusiasm for organization meets your passion for supporting teams! Your dedication will help create a welcoming office environment while ensuring operational excellence every day.

Pay: $15.00 - $20.00 per hour

Work Location: In person