Administrative Assistant

Job Overview
National Catastrophe Solutions Inc. is seeking a highly organized and detail-oriented Office Assistant to provide administrative support to the Office Manager in a fast-paced office environment. The ideal candidate will be a proactive communicator, capable of handling multiple tasks with ease, and able to maintain a positive attitude under pressure. This individual will be responsible for answering and directing phone calls, greeting customers, inputting data, following up with clients, and communicating with insurance companies. A strong proficiency in Microsoft Office Suite, including Excel, is essential for this role.

Key Responsibilities:

• Answer and direct incoming phone calls to the appropriate team members or departments.
• Greet clients, visitors, and customers in a professional and friendly manner, ensuring a welcoming environment.
• Input data into company software systems accurately and efficiently.
• Follow up with clients to ensure satisfaction and answer any outstanding questions.
• Check on job statuses and communicate updates to clients or team members as needed.
• Utilize Excel spreadsheets to organize and track relevant data, including reports, schedules, and client information.
• Communicate with insurance companies regarding claims, billing, and updates as necessary.
• Assist the Office Manager with general administrative duties and other tasks as assigned.

Requirements:

• Proven experience as an office assistant or in a similar administrative role.
• Strong organizational skills with the ability to multitask and prioritize in a fast-paced environment.
• Proficiency in Microsoft Office Suite, especially Excel, with a strong ability to use spreadsheets for data organization.
• Excellent verbal and written communication skills.
• Ability to interact professionally with clients, team members, and external contacts.
• Ability to maintain confidentiality and handle sensitive information appropriately.
• Positive attitude, strong work ethic, and team-oriented mindset.

Qualifications:

• High school diploma or equivalent.
• Previous experience in an office environment.
• Strong attention to detail and accuracy.
• Ability to handle phone calls professionally and provide excellent customer service.

Pay: $18.00 - $22.00 per hour

Benefits:

• 401(k)
• Health insurance

Work Location: In person