Administrative Assistant

Overview

We are seeking a highly organized Administrative Assistant to join our team! This vital role is designed for proactive individuals who thrive in fast-paced environments and excel at managing multiple tasks at one time. The Administration Assistant supports the Executive Director and assists in the daily operations of the Allentown Food Bank by answering phones and client queries, donor and volunteer questions/concerns. You will at times work with clients to enter their info into our system. Must be English/Spanish bilingual.

Responsibilities

• Answer phone calls and emails in English and Spanish with professional etiquette
• Support client intake and respond to agency order requests
• Handle office tasks like printing, mail, vendor orders, and expense documentation
• Assist with outreach events, the online fundraising program, and social media posts
• Perform data entry and maintain accurate records using spreadsheets and productivity software such as Microsoft Office programs
• Handle office management tasks including supply inventory, filing systems, and general administrative support
• Provide exceptional customer support by addressing inquiries promptly via phone or email and assisting clients with their needs
• Utilize programs for basic bookkeeping tasks such as invoicing and expense tracking

Skills

• Bilingual in English and Spanish
• Strong organizational and communication skills
• Comfortable with Microsoft 365, Google Workspace, and Canva (or willing to learn). Comfortable learning new programs
• Compassionate, patient demeanor with clients and volunteers
• Available Thursday evenings 3pm to 6pm
• Proven experience in office management or administrative roles with strong clerical experience
• Strong organizational skills with the ability to prioritize tasks effectively and manage time efficiently
• Technical proficiency in office equipment such as printers, scanners, and fax machines

Join us to be part of a vibrant team where your administrative talents will make a real impact! We are committed to fostering a supportive environment that encourages growth, efficiency, and excellence in every task you undertake.

Pay: $16.00 - $20.00 per hour

Expected hours: 30.0 per week

Benefits:

• 401(k)
• Paid time off

Work Location: In person