Administrative Assistant

Key responsibilities

• Prior Authorizations:

  • prepare and submit pa request for pain management procedures and medications
  • Communicate with insurance providers to ensure timely approvals
  • Track and follow up on pending authorization

• Quality Improvement (QI)Projects

  • Assist in data collection and analysis for ongoing OI initiatives
  • Support documentation and reporting for compliance and performance metrics
  • collaborate with clinical staff to identify areas for process improvement

• Administrative Support:

  • Maintain accurate patient records and documentation
  • Schedule, coordinate, and reschedule patient appointments, follow-up visits, consultations, and procedures while ensuring efficient provider schedules and optimal patient flow.
  • Coordinate provider calendars and assist with coverage arrangements during vacations, leave, or other absences.
  • Provide comprehensive administrative support to physicians, nurse practitioners, and departmental leadership.

• Qualifications and Skills

  • Prior healthcare administrative experience required, preferably in a hospital, pain management, or specialty practice setting.
  • Strong knowledge of prior authorization processes, insurance guidelines, and payer-specific requirements.
  • Familiarity with quality improvement initiatives, healthcare compliance standards, and clinical workflows.
  • Proficiency in Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint.
  • Experience with Electronic Medical Record (EMR) systems and healthcare technology platforms.
  • Excellent verbal and written communication skills with the ability to interact professionally with patients, providers, and multidisciplinary teams.
  • Strong organizational skills and exceptional attention to detail.
  • Ability to manage multiple priorities, meet deadlines, and adapt to changing departmental needs.
  • Ability to work independently with minimal supervision while also collaborating effectively as part of a team.
  • Strong problem-solving skills and the ability to exercise sound judgment in a fast-paced healthcare environment.

  Monday & Thursday - 8am-4pm

  Tuesday - 8am-11am

  wed & fri remote ( divide 3 hours between these days)

  $20 hour

Equal Opportunity Employer
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