Administrative Assistant

About the role

We are looking for an organized and detail-oriented Administrative Assistant to support our Property Management team. In this role, you will handle day-to-day administrative tasks, manage tenant communications, coordinate maintenance requests, and ensure accurate record-keeping to keep our properties operating smoothly.

Key responsibilities

• Serve as the first point of contact for tenant inquiries, requests, and concerns via phone, email, and messaging platforms
• Log, dispatch, and track routine maintenance and repair requests to resolution
• Coordinate move-in and move-out schedules, key handovers, and welcome packets
• Schedule inspections, routine maintenance, and repairs with contractors, cleaning crews, and technicians
• Follow up with service providers to verify work completion and service satisfaction
• Maintain up-to-date vendor lists, emergency contacts, and building access logs
• Organize and maintain physical and digital filing systems for leases, tenant files, property records, and compliance permits
• Assist in preparing tenancy agreements, lease renewals, notices, and memos
• Track lease expiration dates and assist in sending renewal notices