Administrative Assistant

With over 20 years of great and growing success in the furniture industry, and an ever-expanding list of loyal and satisfied customers, Sterling House Interiors knows what it takes to make any interior shine, and they bring their expertise and quality products to you.

With the company's commitment to unequalled value and unparalleled customer service, in-store designers are always on hand to offer individual decorating advice. But moving beyond the boundaries of the store walls, design consultations are also available within the comfort of your own home.

Sterling House Interiors aims to leave a lasting impression with furniture that will last a lifetime and service that won't soon be forgotten.

We are looking for an energetic, top performer, with a talent for time management and organization skills to provide memorable client relationships in a retail environment.

The Administrative Assistant is a part-time position that would assist with the administrative processes and operations for our sales team. This would include data entry, filing, responding to client inquiries, as well as creating documents, scheduling, creating marketing materials, etc. as needed. There will be an opportunity for extra hours or side projects depending on experience and sales volumes.

Accountabilities:

• You will leverage your relationships skills, experience and good judgment to respond to client inquiries, provide valuable solutions and maintain an organized filing system
• Process all sales transactions accurately and efficiently while maintaining a friendly and professional demeanour
• Maintain client-related records and other required documentations
• Develop and maintain relationships with clients through on-going consultative discussions over the phone and in-person
• Provide memorable client experiences while professionally executing the sales/delivery process and contributing to the company's success
• Proactively educate on furniture products, vendors and styles to provide quality recommendations for client
• Collaborate with the sales teams to assist with the customer experience when required
• Participate in the design, layout and cleanliness of furniture on the floor to market quality brands when required
• Other activities as assigned

Position Requirements:

The successful candidate must have past administrative experience and great attention to detail. Strong computer skills are a must including an above average skill set in Quickbooks, Outlook and Word. The ideal candidate will be a self-motivated team player with effective communication skills and an extraordinary ability to execute in a deadline-driven environment.

• Minimum 3 years experience in a retail sales environment
• Proficient with Quickbooks, Outlook, Word, Excel, Powerpoint
• Experience marketing on various social media channels (Facebook, Instagram, Twitter etc)
• Highly self-motivated and results-oriented, possessing passion and a commitment to exceed client needs
• Experience interacting with clients in a fast paced retail environment
• Excellent interpersonal skills, with the ability to influence and communicate effectively with clients and colleagues (written and verbal)
• Ability to show leadership when managing competing requirements of clients
• Ability to multi-task and prioritize work in a dynamic, fast-paced and energetic environment
• Ability to perform at a high level independently as well as in a collaborative team environment
• Previous experience selling quality furniture in a commission environment is an asset
• Ability to work flexible hours including some evenings and weekends

Job Type: Part-time

Pay: $18.00-$20.00 per hour

Benefits:

• Dental care
• On-site parking
• Vision care

Experience:

• Retail sales: 1 year (preferred)
• Administrative: 1 year (preferred)

Work Location: In person