Administrative Assistant

Job Title: Administrative Assistant

Location: Remote – Must be in Florida

Job Type: Full-Time

About Us

SPi Investigations is a Florida based, boutique private investigation firm specializing in insurance defense, litigation support, and intelligence-driven investigations. We work closely with attorneys, adjusters, and risk managers, delivering high-quality, strategic results with a personalized approach.

Position Overview

SPi Investigations is seeking a highly detail-oriented admin professional to support the intake and setup of investigative cases.

This role is responsible for reviewing case information provided by sales/management, identifying gaps or inconsistencies, and ensuring each case is accurately structured within our internal systems before investigative work begins.

You will also support the Director of Administration with day-to-day operational tasks, helping keep internal workflows organized and efficient.

This is a remote position that requires a professional, distraction-free home workspace. Candidates must have high-speed internet and the ability to handle sensitive information securely. The role involves focused, detail-driven work and consistent internal communication, so a quiet environment and strong organization are essential.

Responsibilities:

• Review and analyze all incoming case information
• Identify missing or unclear details and follow up internally for clarification
• Accurately enter and organize case data within our case management system and other internal systems
• Build clean, structured case files ready for investigative teams
• Coordinate with internal departments to ensure alignment on case details
• Maintain organization and consistency across multiple active cases
• Assist the Director of Administration with operational and administrative tasks

Requirements:

• Strong attention to detail and organizational skills
• Excellent written and verbal communication
• Ability to think critically and ask the right questions
• Comfortable working with data, systems, and multiple workflows
• Proactive, reliable, and able to manage competing priorities
• Proficient in all Microsoft office programs

Who This Role Is For

• Someone who thrives on organization and precision
• A strong communicator who is comfortable asking questions and following up
• A detail-driven professional who takes pride in getting things right
• A flexible team player who is willing to jump in and support where needed

Preferred Qualifications:

• Experience in administrative support, legal, insurance, or investigations
• Familiarity with case management systems such as TrackOps
• Background in roles requiring accuracy and documentation

What We Offer:

• Competitive compensation (based on experience)
• Fully remote work environment (Florida-based candidates only)
• A collaborative, team-first environment where communication and accountabilitymatter
• Small team culture with direct access to leadership and real impact on daily operations
• Flexible, supportive workplace that values organization, initiative, and follow-through
• Opportunity for growth as the company continues to expand

Pay: $19.00 - $22.00 per hour

Work Location: Remote