Administrative Assistant

Administrative & Operations Coordinator — Jaguar Tattoos

Location: Jacksonville, FL

Company: Jaguar Tattoos

Job Type: Full-Time / Part-Time opportunity depending on candidate

Job Overview

Jaguar Tattoos is a growing tattoo company with two Jacksonville locations built around Creative. Culture. Community.

We are looking for an organized, dependable, and proactive Administrative & Operations Coordinator who can help keep the business organized behind the scenes while supporting our management team, artists, and clients.

This is more than answering phones or sitting at a front desk. We need someone who takes ownership, pays attention to details, communicates well, and can help us build stronger systems as the company grows.

You will work closely with ownership and location leadership to help make sure information is accurate, follow-ups are completed, records are organized, and both locations operate to the same standard.

Responsibilities

• Review and reconcile daily location closeout reports
• Track artist production, appointments, payments, deposits, discounts, refunds, comps, and other daily activity
• Maintain organized business records and administrative documentation
• Assist with payroll preparation and artist payout records
• Monitor attendance, scheduling, and required team documentation
• Help track weekly artist and apprentice performance scorecards
• Answer and organize phone calls, messages, inquiries, and client follow-ups
• Assist with appointment and walk-in communication
• Track rebookings, reviews, client issues, and follow-up items
• Maintain digital files, spreadsheets, forms, and operational records
• Communicate missing information or discrepancies to location leadership
• Assist ownership with reports and weekly business numbers
• Help coordinate communication between our two locations
• Support inventory and supply tracking
• Maintain confidentiality with financial, employee, and company information
• Assist with additional administrative projects as Jaguar Tattoos continues to grow

What We’re Looking For

We want someone who is:

• Extremely organized and detail-oriented
• Reliable and punctual
• Comfortable working with numbers and spreadsheets
• Professional in person, by phone, and through written communication
• Comfortable holding people accountable to deadlines and documentation
• Able to identify problems instead of ignoring them
• Able to work independently without needing constant supervision
• Coachable and willing to learn new systems
• Positive and professional around clients and team members
• Comfortable working in a fast-paced creative environment
• Interested in growing with a developing company

Experience in administration, office management, bookkeeping support, reception, operations, hospitality, or customer service is preferred.

Experience with Google Workspace, spreadsheets, POS systems, scheduling software, and social media is a plus.

What Success Looks Like

Success in this position means our records are accurate, reports are completed on time, communication doesn’t fall through the cracks, management knows what’s happening at both locations, and artists can focus more of their energy on serving clients and creating great work.

Our Culture

Patience. Precision. Purpose.

We believe talent matters, but so do professionalism, communication, accountability, cleanliness, consistency, and attitude.

We’re building Jaguar Tattoos for the long term, and we’re looking for someone who wants to grow with us—not simply clock in and clock out.

To Apply

Please submit your resume along with a short introduction explaining:

• Why you’re interested in working with Jaguar Tattoos
• Your previous administrative or operations experience
• What makes you highly organized
• Your availability

We look forward to meeting you.

Pay: $10.00 - $15.00 per hour

Expected hours: 48.0 per week

Work Location: In person