Administrative Assistant

Job Title: Administrative Assistant – Content Restoration
Location: 2640 N Darlington Ave, Tulsa
Job Type: Part-time to Full-time (20–40 hours per week)
Pay Range: $18.00 –$22.00 per hour (depending on experience)
About Us: Content Recovery Specialists of Tulsa is a leading content restoration specialist. When property damage strikes, we help individuals and businesses recover, organize, pack, clean, and restore their personal belongings and physical assets. We take pride in bringing structure and care to high-stress situations, ensuring our clients get their lives back on track.
Position Overview: We are looking for an organized, proactive, and compassionate Administrative Assistant to support our growing team. In this role, you will serve as the primary bridge between our clients, field technicians, and insurance partners.
If you excel at customer service, thrive on keeping paperwork precise and organized, and love finding ways to make office processes faster and smoother, we want to hear from you.
Key Responsibilities

• Client Relations & Communication: Serve as the initial point of contact for homeowners, commercial clients, insurance adjusters, and vendors. Deliver clear, empathetic, and professional updates during stressful recovery phases.
• Office & File Management: Handle essential restoration paperwork, including job intake forms, pack-out inventories, photo documentation logs, subrogation files, and invoicing records.
• Process Streamlining: Identify bottlenecks in office workflows and implement efficient systems to keep data entry, file tracking, and job scheduling running seamlessly.
• Scheduling & Coordination: Assist in organizing daily field team schedules, dispatching technicians, and tracking project timelines from pack-out to pack-back.
• General Administrative Support: Order office and inventory supplies, perform basic bookkeeping/data entry tasks, and maintain clean digital client files.

Qualifications & Skills

• Experience: 1+ years in an administrative, office coordination, or customer service role (experience in property restoration, construction, insurance, or disaster recovery is a plus).
• Communication: Exceptional verbal and written communication skills with strong active listening and empathy.
• Technical Skills: Proficiency in Microsoft Office (Word, Excel, Outlook) or Google Workspace. Experience with restoration software (e.g., Xactimate, Quickbooks) is a strong bonus.
• Efficiency Focus: A track record of organizing files, creating checklists, or improving workplace routines.
• Attention to Detail: Meticulous oversight with paperwork, numbers, and documentation.

Benefits & Schedule

• Flexible scheduling options (20 to 40 hours per week, Monday through Friday standard business hours)
• Health Insurance Options
• Opportunities for career growth within a essential, high-demand industry

How to Apply: Please submit your updated resume along with a brief note describing why you would be a great fit for our team.

Pay: $19.00 - $20.00 per hour

Expected hours: 20.0 – 40.0 per week

Benefits:

• Flexible schedule

Work Location: In person