Administrative Assistant

Administrative Assistant

Job Duties & Responsibilities

Position Summary
The Administrative Assistant will provide professional administrative and organizational support to the office, management, employees, clients, and customers. This position requires excellent communication, organization, attention to detail, reliability, and the ability to manage multiple tasks while maintaining confidentiality.

Primary Duties

• Answer and direct incoming phone calls, emails, and messages.
• Greet clients, customers, vendors, and visitors in a professional and friendly manner.
• Manage calendars, appointments, meetings, and schedules.
• Maintain organized electronic and paper files and records.
• Prepare, format, proofread, and distribute letters, documents, reports, and correspondence.
• Enter and maintain accurate information in company databases and computer systems.
• Handle incoming and outgoing mail, packages, and deliveries.
• Order and maintain office supplies and equipment.
• Assist with filing, scanning, copying, printing, and document management.
• Coordinate communication between office staff, customers, vendors, and management.
• Track deadlines, follow-ups, appointments, and important documents.
• Prepare invoices, receipts, purchase orders, and basic bookkeeping tasks.
• Maintain accurate records of expenses and company purchases.
• Assist with customer inquiries and resolve routine administrative issues.
• Help coordinate employee paperwork, onboarding documents, and other administrative records.
• Maintain confidentiality of company, employee, customer, and financial information.
• Monitor office organization and ensure supplies and materials are available.
• Perform data entry and maintain accurate records.
• Follow up with customers, vendors, employees, and other contacts as directed.
• Perform other duties and special projects as assigned by management.

Desired Qualifications

• Previous administrative or office experience preferred.
• Strong organizational and time-management skills.
• Excellent verbal and written communication skills.
• Professional and friendly customer-service skills.
• Strong attention to detail and accuracy.
• Ability to prioritize multiple tasks and meet deadlines.
• Proficiency with Quickbooks, Microsoft Office, email, and general office technology.
• Ability to work independently while also functioning effectively as part of a team.
• Dependable, punctual, professional, and trustworthy.
• Ability to maintain confidentiality.
• Strong problem-solving and follow-through skills.

Key Performance Expectations

The Administrative Assistant is expected to:

• Maintain a professional and organized office environment.
• Complete assignments accurately and on time.
• Communicate promptly and professionally.
• Keep records and files organized and up to date.
• Follow through on assigned tasks without constant supervision.
• Provide excellent service to customers, employees, and vendors.
• Support management and the overall operation of the business.

Pay: $20.00 - $21.00 per hour

Expected hours: 40.0 per week

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 2 years (Preferred)

Work Location: In person