Administrative Assistant

We are seeking an organized, dependable, and proactive Administrative Assistant to support the daily administrative and operational needs of our Northfield medical practice. This is a non-clinical position that works closely with the Practice Manager and other members of our team to help maintain efficient office operations, accurate records, strong internal communication, and an excellent patient experience.

---

The ideal candidate is detail-oriented, professional, comfortable managing multiple priorities at once, and willing to take initiative. This individual should be able to work independently while also collaborating effectively with staff and management in a fast-paced medical environment.

---

This position is full-time and onsite, Monday through Friday from 8:00 AM to 5:00

PM. We are not considering part-time or seasonal applicants at this time.

---

Essential Responsibilities

Administrative & Practice Support

● Provide direct administrative support to the Practice Manager in day-to-day office

operations and activities.

● Assist with patient onboarding, documentation, membership information, and

other administrative processes.

● Maintain accurate and organized patient, office, and operational records.

● Enter, update, and maintain information within electronic health record (EHR),

practice management, and patient engagement systems.

● Assist with incoming and outgoing patient communications by phone, email, and

other office platforms.

● Prepare, organize, and maintain documents, spreadsheets, reports, and other

administrative materials.

● Support physicians and staff with administrative needs as assigned.

● Help maintain efficient communication and workflow between staff, management,

patients, vendors, and other outside parties.

Billing & Reporting

● Assist with accounts receivable, patient billing, payment follow-up, and related

administrative processes.

● Review and maintain billing records with a high degree of accuracy and attention

to detail.

● Assist with insurance-related administrative tasks as needed.

● Create, update, and maintain Microsoft Excel spreadsheets and operational

reports.

● Help identify opportunities to improve tracking, reporting, and administrative

workflows.

Office & Operations

● Assist with maintaining and improving office procedures and administrative

workflows.

● Coordinate with outside vendors as needed.

● Support supply ordering, document organization, and other general office needs.

● Assist with special projects and practice initiatives directed by the Practice

Manager.

● Collaborate with staff and management to improve office efficiency and

communication.

---

Required Qualifications

● Strong organizational and time-management skills with the ability to effectively

prioritize multiple responsibilities.

● Excellent attention to detail and commitment to maintaining accurate records.

● Strong written and verbal communication skills.

● Professional and courteous communication style when interacting with patients,

physicians, coworkers, vendors, and outside parties.

● Proficiency with Microsoft Office applications, particularly Microsoft Excel, Word,

and Outlook.

● Ability to learn and use cloud-based electronic health record (EHR), practice

management, and patient engagement platforms, such as Athenahealth.

● Ability to handle confidential patient and business information with discretion and

maintain strict patient confidentiality.

● Strong customer service skills and a commitment to providing an excellent

patient experience.

● Ability to work effectively both independently and collaboratively as part of a

team.

● Ability to receive feedback, adapt to changing priorities, and work effectively in a

fast-paced medical practice.

● Bachelor’s or associate's degree, or equivalent relevant professional experience.

---

Other Duties

Please note that this job description is not designed to cover or contain a

comprehensive listing of all activities, duties, or responsibilities required of the employee

in this position. Duties, responsibilities, and activities may change at any time consistent

with applicable law.

Job Type: Full-time

Pay: From $25.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person