Administrative Assistant

Administrative Assistant Job Description

The SRCA is a Membership owned gated campground consisting of over 1000 sites and multiple amenity locations in Slippery Rock, Pennsylvania just a short drive off the 105 Exit off of I-79.

This role would be responsible for addressing inquiries and concerns at the Front Desk from walk-ins and phone calls, supporting the Maintenance, Security, and fellow Office Staff, as well as assisting with day-to-day clerical tasks such as basic financial transactions, document filing, and email communication.

The Administrative Assistant role is a 40 hour/week full time permanent year-round hourly position. The working schedule is outlined below:

• Days off are to be coordinated with the other Full-Time Administrative Assistant
• Required Holidays: Memorial Day, Fourth of July, Christmas in July, and Labor Day.
• Holidays Off: Thanksgiving Day and the Day After, Christmas Eve and Christmas Day, New Years Eve and New Years Day.
• Five Vacation Days are earned after 90 Days, and 10 Vacation Days are earned Annually on October 1.
• 8am - 4:30pm with a 30 minute Lunch.

A successful applicant would be someone who approaches each situation with a resolution-based attitude, can prioritize and follow through on tasks, and can remain organized.

Compensation

The compensation budgeted for this role is $19.00 per hour.

After 90 days you are entitled to the following benefits:

• Health Insurance - 75% Paid via a Reimbursement Check
• IRA Program Eligibility
• Five Vacation Days
• Evaluation to receive a $1.00/hour pay increase to $20.00/hour.

Qualifications:

• Must be at least 18 years of age.
• High school diploma or general education degree (GED); or related experience and/or training; or equivalent combination of education and experience.
• Must have the ability to commit to a 40 hour per week full time role and schedule.
• Must have a Valid Driver’s License.
• Must be able to pass a Criminal Background Check (as conducted by the SRCA), a Child Abuse History Clearance, FBI Fingerprinting Clearance, and a Drug Test.
• Proficiency is required in the following applications or equipment: Microsoft Office, Google Suite, General Office Equipment (Computer, Printer, Copier, Labeller, Multi-Line Phone etc).
• A successful candidate must have previous experience in an office setting and with customer service.
• Proficiency in Quickbooks and/or Wix is a plus.

Responsibilities

The responsibilities outlined below are a general scope of the role and includes a generic outlook of what your day-to-day tasks would look like.

• Ensure that the Front Desk area and Bubble Office remain presentable and organized at all times and follow the Front Desk To Do List.
• Follow up with campground members on the status of submitted maintenance requests, building permits, tree removal permits, and other correspondence.
• Handle basic financial transactions such as receiving payments, donations, and dispensing change.
• Ensure anything meant for the Campground Manager, the Assistant Manager, and any Board Members is put in its rightful place.
• Assist in the process of transferring memberships to incoming new members.
• Address each concern and question with professionalism, patience, and consistency.
• Submit maintenance requests on behalf of campground members.
• Utilize the DialMyCalls system to issue batch emails and edit committee rosters.
• Make updates to the Campground Website and respond to inquiries using Wix.
• Answer and/or direct phone calls, email contact, and voicemail messages.
• Complete daily and weekly basic filing, clerical duties, and organization.
• Twice daily counting and reconciling of Petty Cash.
• Complete tasks at the request of the Campground Manager.

Job Type: Full-time

Pay: From $19.00 per hour

Benefits:

• Health insurance
• Paid time off

Application Question(s):

• Do you have proficiency in Google Suite and/or Microsoft Office?
• Do you have office experience?

Work Location: In person