Administrative Assistant

Virginia iSpine Physicians is seeking an organized, detail-oriented, proactive, and highly professional Administrative Assistant to support the Director of Operations and the day-to-day needs of our growing private medical practice, while also providing administrative and operational support for our concierge CCMD integrative medicine services.

This is a dynamic, multifaceted role that requires someone who can manage competing priorities, communicate confidently with patients and staff, and step into different areas of the practice as needed. The ideal candidate is a self-starter who is comfortable taking ownership of tasks, notices the details others may miss, and genuinely enjoys helping a practice run efficiently.

This is a great opportunity for someone who wants more variety and responsibility than a traditional front-office position.

Key Responsibilities

Administrative & Practice Operations Support

• Provide day-to-day administrative support to the Director of Operations to help ensure efficient practice operations.
• Manage and organize files, documents, reports, and other administrative materials while maintaining accuracy and confidentiality.
• Assist with presentations, reports, marketing projects, special projects, and other materials as needed.
• Track and follow up on ongoing projects, assignments, and deadlines.
• Assist with coordinating provider schedules and internal communications.
• Communicate professionally with patients, staff, providers, vendors, and other external contacts.
• Assist with office supply inventory, ordering, and general organization.
• Assist with billing-related tasks, medical record requests, medical-legal record requests, insurance verification, and other administrative needs.
• Support quarterly reports, seasonal projects, practice initiatives, and other responsibilities assigned by the Director of Operations.
• Identify opportunities to improve workflows and help implement solutions.

CCMD & Integrative Medicine Support

Our practice also provides integrative medicine services through Connected Coherence MD (CCMD). This position will assist with the administrative and patient-facing aspects of these services.

• Provide a professional, personalized, and elevated experience for CCMD and concierge patients.
• Assist patients with scheduling, forms, questions, and general coordination.
• Assist with InBody body composition scans and patient flow surrounding these services.
• Help coordinate CCMD appointments, programs, events, and special projects.
• Communicate confidently and professionally with patients who may expect a more individualized level of service.
• Assist with creating an organized, welcoming, and seamless patient experience.
• Support additional integrative medicine initiatives as needed.

Skills

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Strong organizational skills with the ability to prioritize tasks effectively in a fast-paced environment.
• Communicates confidently and professionally with patients, providers, staff, vendors, and insurance companies.
• Works well independently and as part of a team.
• Follows through and can be trusted with confidential information.
• Takes pride in accuracy and attention to detail.
• Medical office or healthcare experience.
• Insurance verification or prior authorization experience.
• Experience with an EMR; AdvancedMD is a plus.
• Strong computer and data-entry skills.
• Experience supporting an executive, manager, or practice administrator.
• Specialty, concierge, integrative medicine, or other patient-focused experience.
• InBody or wellness service experience is a plus; training will be provided.

Why Virginia iSpine Physicians?

Virginia iSpine Physicians is a specialty medical practice focused on interventional spine care, minimally invasive procedures, integrative medicine, and clinical research.

Our administrative team plays a critical role in creating the patient experience and keeping the practice running smoothly. This position offers variety, exposure to multiple areas of healthcare operations, and the opportunity to work closely with practice leadership, providers, clinical staff, and patients.

If you are organized, capable, detail-oriented, professional, and someone who takes initiative and enjoys being the person others can count on, we would love to hear from you.

Pay: $19.00 - $21.00 per hour

Expected hours: No less than 40.0 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person