Administrative Assistant

About us

Anderson Orthodontics is a small business with two locations in Richmond, VA and Colonial Heights VA (Working in both locations is required). We are professional, friendly and fast-paced.

Our work environment includes:

• Safe work environment
• Modern office setting
• Lively work environment
• Bilingual

Duties

• Provide administrative support to the office by answering phones and scheduling appointments
• Assist with project coordination, including tracking progress, organizing documents, and communicating updates to team members
• Perform clerical tasks such as filing, photocopying, and data entry
• Greet patients and handle front desk duties, including answering phone calls and directing inquiries
• Provide excellent customer service by assisting patients and addressing their needs or concerns
• Transcribe and type documents, ensuring accuracy and attention to detail
• Maintain confidentiality of sensitive information and adhere to HIPAA regulations in a dental office setting

Qualifications

• High school diploma or equivalent; additional education or certification is a plus
• Proven experience in an administrative or clerical role is preferred but not required
• Strong organizational skills with the ability to multitask and prioritize tasks effectively
• Excellent written and verbal communication skills
• Proficient in using Microsoft Office Suite (Word, Excel, PowerPoint)
• Detail-oriented with a high level of accuracy in data entry and document preparation
• Ability to work independently as well as collaboratively in a team environment
• Exceptional customer service skills with a professional demeanor

Note: This job description is intended to provide a general overview of the position. Duties and responsibilities may be subject to change based on organizational needs.

Job Type: Full-time

Pay: $14.00 - $18.00 per hour

Benefits:

• Paid time off

Work Location: In person