Administrative Assistant

Join American Endocrine: Pioneering Robotic Endocrine Surgery

At American Endocrine, we are redefining endocrine care through innovation and compassion. Founded by Dr. Hyunsuk Suh, our practice specializes in cutting-edge techniques like robotic endocrine surgery, offering patients scarless & minimally invasive procedures and improved recovery times. Join a team that values ethics, patient-centered care, and a collaborative culture where staff and patients alike thrive.

Job Summary

The Administrative Assistant plays a vital role in ensuring the smooth daily operations of American Endocrine. This position requires exceptional communication, organizational, and multitasking skills to provide comprehensive administrative support to the team. The ideal candidate will be proactive, detail-oriented, and capable of working independently in a fast-paced healthcare environment.

Responsibilities

• Manage and coordinate calendars, schedule appointments, and arrange meetings for team members.

• Answer phone calls, greet patients, and deliver exceptional customer service.

• Utilize electronic medical record (EMR) systems for scheduling and data entry.

• Verify patient demographics and insurance coverage with accuracy.

• Manage office supplies and place orders as needed.

• Process invoices, expense reports, and other financial documents.

• Assist with special projects and events as assigned.

• Maintain patient confidentiality and adhere to HIPAA regulations.

• Promote a positive experience for patients and their families through professional interactions.

Requirements

+ Experience:

• Minimum of 2 years of administrative experience in a healthcare setting (required).

+ Education:

• High School Diploma or equivalent (required).

+ Skills:

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and electronic medical record systems.

• Strong organizational skills with attention to detail.

• Excellent interpersonal and communication abilities.

• Familiarity with medical administrative tasks such as scheduling appointments and verifying insurance information.

+ Language: Bilingual (English & Spanish) preferred.

Benefits

• On-the-job training opportunities.

• Career advancement pathways within the organization.

• Paid time off (PTO).

• Retirement Savings: You will be eligible to participate in the company's 401(k) plan

• Professional development assistance and educational travel reimbursement.

About Us

American Endocrine was founded in 2024 by Dr. Hyunsuk Suh to provide highly specialized endocrine surgical care to patients worldwide. With a focus on robotic surgery innovation and personalized care, we are transforming lives while fostering a supportive team culture.

Grow your career with us while making a meaningful impact on patients' lives!

Job Type: Full-time

Pay: $20.00 - $28.00 per hour

Benefits:

• Paid time off
• Professional development assistance

Ability to Commute:

• Wesley Chapel, FL 33543 (Required)

Work Location: Hybrid remote in Wesley Chapel, FL 33543