Administrative Assistant

SERVICE COORDINATOR / DISPATCHER & PERMITS ADMINISTRATOR

DT Electrical Contractors is looking for an organized and motivated Service Coordinator to manage the daily flow of our electrical service department.

This position will be responsible for coordinating service calls from initial customer contact through scheduling, permitting, completion and invoicing.

Key Responsibilities:

• Answer and coordinate incoming service requests
• Schedule and dispatch service electricians
• Prioritize emergency and urgent service calls
• Coordinate ESA permits and inspections
• Maintain service schedules and technician calendars
• Communicate appointment times and updates with customers
• Coordinate materials and information required for service calls
• Track open work orders through completion
• Collect technician paperwork and job information
• Prepare completed work orders for invoicing
• Follow up on outstanding service calls and inspections
• Maintain organized permit and service records

Experience in electrical, construction, HVAC or another service-based trade is considered a strong asset.

We are looking for someone who is extremely organized, confident communicating with customers and tradespeople, and capable of keeping a busy service department moving efficiently.

Pay: $25.00-$35.00 per hour

Expected hours: 30.0 – 40.0 per week

Benefits:

• Dental care
• Extended health care
• On-site parking
• Paid time off
• RRSP match
• Vision care

Work Location: In person