Administrative Assistant

Position Overview

​We are seeking a versatile, highly organized, and proactive Administrative & Operations Assistant to support our daily business operations. In addition to handling standard administrative duties, this multi-faceted role plays a key part in HR processes—specifically employee onboarding and benefits administration—and provides critical backup to our sales team during peak call volumes. The ideal candidate thrives in a fast-paced environment, possesses strong communication skills, and easily switches gears between detailed record-keeping, employee support, and customer interaction.

The company operates 7 Days a week. Weekends will be required.

Duties

• Provide comprehensive administrative support to executives and team members.
• Support office management operations, including maintaining office supplies and equipment.
• Handle incoming calls and manage phone systems effectively.
• Perform data entry tasks with a high level of accuracy.
• Assist in event planning and coordination for company functions and meetings.
• Proofread documents to ensure clarity and correctness before distribution.
• Type and transcribe meeting notes, reports, and other documents as needed.
• Utilize QuickBooks for basic financial tracking and reporting.
• Maintain organized records and files for easy retrieval of information.
• Monitor, order, and organize office and operational supplies to maintain operational inventory levels and prevent shortages.
• Serve as the primary point of contact for employee benefits administration, assisting staff with open enrollment, benefits inquiries, and claim resolutions.
• ​Maintain accurate, up-to-date HR records, employee files, and compliance documentation.
• Facilitate the end-to-end onboarding experience for new hires, including preparing welcome packets, processing background checks, setting up workstations, and coordinating first-week schedules.
• Provide immediate overflow phone support to the sales team during high call volume periods to ensure prompt customer response times.
• Answer basic product/service inquiries, qualify inbound leads, and route complex sales calls to the appropriate team members.

Experience

• Proven experience in an administrative role or similar position is preferred not required.
• Familiarity with QuickBooks is a plus but not mandatory.
• Strong proofreading skills with attention to detail.
• Proficient in data entry and managing office tasks efficiently.
• Experience with event planning or coordination is beneficial.
• Excellent communication skills, both verbal and written, are essential.
• Ability to work independently as well as part of a team in a fast-paced environment.

Job Type: Part-time

Pay: $15.00 - $16.00 per hour

Expected hours: 30.0 – 40.0 per week

Work Location: In person