Administrative Assistant

Call clients that miss appointments weekly via the No Show Report from Therapy Notes and document it as a Contact Note

Email caseworkers and probation officers Weekly Attendance Reports for clients that are on the No show Report for the week.

Call new pending clients weekly to follow up on progress for admissions

Add all new incoming 2054 authorizations on the 2054 spreadsheet

Put new clients in the system to create their charts and send out their consent forms, and ensure clients consent forms are signed before scheduling their intake appointment.

Follow up with clients who have unsiged documents and document the call as a contact note

Answer all phone calls and take messages as needed / Check Voicemails and return phone calls as needed.

Respond to all administrative emails from clients, caseworkers, and probation officers in regards to attendance, estimated discharge dates, request for paperwork, notes, etc.

Collect UA's for Probation clients.

Assist clients with zoom link for groups and walk clients through how to access Therapy notes client portal and zoom

Ensure Make up Groups are scheduled and clients are notified ahead of time when the office is closed for a holiday.

Update Active and Pending Client Roster as new clients are admitted or discharged

Prepare Charts for Subpeona for Court when needed

Schedule client appointments for intakes, groups, and individual sessions, or reschedule appointments as needed.

Education Requirements:

GED / High School Diploma

Report to: Quality Assurance Office Manager

Job Types: Full-time, Contract

Pay: $16.00 - $17.00 per hour

Work Location: In person