Administrative Assistant

About Us:
Florida Palms Academy is dedicated children’s residential treatment center committed to providing a safe, structured, and nurturing environment for youth. Our team works collaboratively to support the emotional, behavioral, and developmental needs of the children in our care.

Position Summary:
We are seeking a highly organized, reliable, and compassionate Administrative Assistant to support daily office operations. This role is essential in ensuring smooth administrative functions while maintaining a welcoming and professional environment for staff, clients, and families.

Key Responsibilities:

· Provide administrative support to leadership and clinical staff

· Answer and direct phone calls with professionalism and care

· Maintain accurate records, files, and documentation in compliance with confidentiality standards

· Assist with data entry, reporting, and general office tasks

· Serve as a point of contact for visitors, families, and external partners

· Support daily operations in a fast-paced, team-oriented environment

Qualifications:

· Minimum of 2 years of administrative or office experience (healthcare or social services preferred)

· Strong computer proficiency, including Microsoft Office Suite and Google Workspace; familiarity with AI tools is a plus

· Excellent verbal and written communication skills

· Strong organizational and time management abilities with attention to detail

· Ability to multitask, prioritize, and meet deadlines in a fast-paced environment

· Professional demeanor, including strong phone etiquette and customer service skills

· Ability to work independently as well as collaboratively with a multidisciplinary team

· High level of discretion and ability to handle sensitive and confidential information

· Bilingual skills are a plus to support diverse populations

Additional Requirements:

· Valid driver’s license in good standing and reliable transportation

· Ability to pass background screening and meet all state requirements for working in a residential treatment setting

Pay: $18.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person