Administrative Assistant

Why You’ll Love Working With Us:

We value our employees and offer a comprehensive benefits package in recognition of their dedication and contributions:

• Medical, Prescription Drug, Vision, and Dental coverage for employees and eligible dependents
• Group Life Insurance
• Health and Dependent Care Flexible Spending Accounts
• Paid Time Off
• 401(K) with Company Match
• Tuition Reimbursement Program
• Career advancement opportunities
• Various incentive programs

Position Summary:

We are seeking a dedicated and detail-oriented Administrative Assistant to join our team. This role plays a key part in supporting daily operations, ensuring exceptional service to our customers, and assisting in the coordination between departments. The ideal candidate will have a proactive attitude, strong communication skills.

Key Responsibilities

• Provides front-line customer service support to both internal and external customers by responding promptly, professionally, and courteously to inquiries, concerns, or requests.
• Serves as a point of contact for customer service-related issues, escalating matters as needed to appropriate departments while ensuring timely resolution.
• Monitors service levels and customer satisfaction, identifying opportunities for improvement and collaborating with relevant teams to enhance service delivery.
• Supports plant operations through timely completion of required paperwork and/or reports.
• Performs general clerical and office duties, including but not limited to data entry, filing, scanning, photocopying, handling mail, managing office supplies, and maintaining organized workspaces.

Preferred Qualifications

• Minimum of three years of experience in office management, human resources, or administrative support roles, with a strong emphasis on coordinating day-to-day office operations.
• Proven experience in employee lifecycle management including hiring, onboarding, and training coordination.
• Excellent interpersonal and verbal communication skills, with the ability to interact effectively across all levels of the organization.
• Strong organizational and time management skills, with the ability to manage multiple priorities in a fast-paced environment.
• High attention to detail and accuracy in managing records, documentation, and administrative processes.
• Proficient in office software (e.g., Microsoft Office Suite)

Physical Demands:

• Primary work in an office/production environment
• Ability to move within the workspace, sit for extended periods, and respond to verbal and written cues
• Manual dexterity to operate standard office and production equipment
• Ability to bend, reach, and lift up to 25 lbs

Work Schedule:

• Full Time Hours

Work Environment:

• Office/desk-based role
• Reasonable accommodations provided for individuals with disabilities