PRINICPAL DUTIES AND RESPONSIBILITIES

(An * denotes duties or responsibilities judged to be "essential functions" in terms of the Americans With Disabilities Act or ADA).

• Assist in the recruitment of children and families to our HS/EHS/GSRP programs.
• Assists in entering data related to program requirements including applications, enrollment, health and other participant information into the Child Plus System and/or designated intake system.* as needed
• Completes a variety of computer and typing tasks that may include correspondence, lists, forms, tables, charts, and records. Proofreads, does lay‑out, and edits draft and final copy materials for appropriate and consistent format, accuracy of financial figures and other data, and correct punctuation, spelling and grammar.*
• Collects, enters, and summarizes data to support participant attendance, donations, and other program elements.*
• Provides administrative support to the GED program as needed. Assists in monitoring participants while in session as needed.
• Produces reports as directed by the assigned Center Manager.*
• Receives and greets visitors, notifies appropriate staff members, provides directions, and directs deliveries to appropriate staff, fulfills information requests made by staff members, parents, agencies, and school districts.*
• Responsible for other analyses and internal reviews as requested.*
• Answers incoming telephone calls; determines person, office or information desired; refers to directories as required and directs calls to appropriate person; records and transmits messages as required. Assists in the distribution and preparation of external and internal outgoing mail for the assigned site.*
• Maintains confidentiality in all aspects of client, staff and agency information.
• Interviews potential employee candidates
• Assists in the classroom as needed
• Assist with scheduling of staff
• Comply with program and Agency policies and procedures.
• Performs other duties as assigned.
• Compliance with Agency’s Mission, Vision and Culture Statements.

Physical Requirements:

PHYSICAL REQUIREMENTS

Regularly required to sit, to use hands to finger, handle, or feel, and talk or hear. Frequently required to reach with hands and arms. Occasionally required to stand, bend, and walk. Must be able to frequently stretch, bend, stoop, kneel, walk and occasionally lift and/or a move up to 70 pounds. Have ability to climb up and down stairs. Specific vision abilities required by this job include close, distance, and peripheral vision, depth perception and ability to adjust focus.

SPECIAL CONSIDERATIONS

• Physical Examination upon hire
• Criminal background investigation every five years and/or as needed including fingerprinting
• Computer Skill requirements
• First Aid and CPR requirements (will train)
• Valid driver’s license with a driving record in compliance with Community Action Agency of South Central Michigan insurance carrier requirements.
• Reliable transportation with appropriate insurance coverage.

CERTIFICATION OR LICENSURE

A valid driver’s license is required and a driving record compliance with Community Action insurance carrier.

Employment is subject to a 90-day introductory period.

Qualifications & Education:

QUALIFICATIONS

Education: High school diploma or GED required and one to two years of college, technical, vocational, trade, or business school with course work in secretarial skills and computer entry. Relevant work experience would be considered in combination or in-lieu of the educational requirement.

Experience: Between one and two years of progressively more responsible or expansive experience, related to clerical or office assistance, data entry, records, or data management is required.

Other Knowledge, Skills, and Abilities:

• Ability to maintain satisfactory working relationships with the public, departmental supervisors and staff
• Excellent organizational skills and the ability to work with detailed data.
• Must be able to work under pressure to meet critical deadlines.
• Intermediate-level computer skills. Experience in the Agency's Windows based software programs. Broad experience with Microsoft Word and Excel is required. Experience with Outlook and PowerPoint desired. ChildPlus experience preferred.
• Knowledge and experience in the operation of a multi-line phone system is required.
• Must be able to maintain consistent and regular attendance and punctuality based on designated work schedule.

Special Consideration

Certification and Licensure