Administrative Assistant

Allele Diagnostics is looking for a responsible, detail-oriented individual to work within our Customer Care team to assist with administrative and client services tasks. This person will perform a variety of duties in a rapidly expanding company with a fast-paced environment. Customer service roles will include general customer service duties and client account support as well as office administrative support. Administrative duties will include, but are not limited to, scheduling, management of shipping materials, and coordination of marketing supplies. The ideal candidate should have excellent oral and written communication skills and should be highly organized and able to manage multiple projects at once. A strong candidate has the opportunity to become an integral part of a thriving healthcare company with the potential for advancement opportunities and specialization within their areas of interest as the company grows. This position is full time, 40 hours per week, on-site.

Responsibilities include but are not limited to:

· General office administrative support: monitoring shared email accounts, sending and receiving documents through electronic systems, scheduling meetings and travel

· General customer service duties: answering phones, communicating with customers via email, working with customers on outstanding requests

· Client account support: maintaining client accounts and company account database

· Receiving and sending shipments

· Support of marketing efforts

Requirements:

· Dedication to exceptional customer service

· Strong interpersonal skills and oral/written communication skills

· Strong organizational skills including ability to multi-task in a fast paced, entrepreneurial environment

· Ability to work with mathematical concepts such as statistics, fractions, percentages, etc.

· Aptitude for interpreting instructions furnished in written, oral, diagram, or schedule format.

· 1-3 years work experience in a customer support setting is ideal but not required.

· Experience with MS Office suite; experience with Excel is a plus.

· Familiarity with clinical environments/human sciences a plus.

· High School diploma required; Bachelor’s degree is ideal.

Pay: $19.00 - $22.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 2 years (Preferred)

Work Location: In person