Administrative Assistant

Job Overview

We are seeking a proactive and detail-oriented Administrative Assistant to support our team with daily operational tasks. This role involves client communication, managing appointments, and performing various administrative duties to ensure smooth office functions. The ideal candidate will be computer literate, highly organized, and capable of working independently with minimal supervision. Additionally, the position offers opportunities to perform social media tasks and assist with client social events, requiring flexibility for occasional night and weekend availability.

Responsibilities

• Communicate effectively with clients via phone and email to address inquiries and provide support.
• Manage and schedule appointments for prospects and current clients by following established scripts to set meetings or calls.
• Perform word processing tasks, including creating and editing documents efficiently.
• Maintain and update spreadsheets with accurate data entry based on provided information.
• Demonstrate strong computer literacy, particularly in Microsoft Office applications such as Word and Excel.
• Perform social media tasks, including creating content, scheduling posts, and engaging with online audiences.
• Fill in documents accurately with data provided by clients or team members.
• Follow up with businesses and leads through calls or emails to generate new opportunities.
• Occasionally assist in planning and supporting client social events during evenings or weekends as needed.
• Work independently on daily tasks without requiring constant prompting while maintaining high-quality standards.

Skills

• Excellent communication skills for client interaction via phone and email.
• Strong organizational skills with the ability to manage multiple schedules and appointments efficiently.
• Proficiency in Microsoft Office Suite (Word, Excel) and general computer skills.
• Ability to perform word processing, data entry, and spreadsheet management accurately.
• Social media management experience is a plus, including content creation and scheduling tools.
• Resilience and persistence when making calls or following up with leads despite potential rejection; ability to stay motivated knowing that "no" is part of the process.
• Flexibility to work occasional nights or weekends for client social events or special projects.

This position is an excellent opportunity for a motivated individual who thrives in a dynamic environment, values independence, and is eager to contribute to our team’s success through effective administrative support.

Pay: $18.00 - $24.00 per hour

Expected hours: 36.0 – 40.0 per week

Benefits:

• Paid time off
• Retirement plan

Experience:

• Appointment scheduling: 1 year (Preferred)

Ability to Commute:

• Milwaukee, WI 53227 (Preferred)

Work Location: In person