Administrative Assistant

Overview

We are hiring an Administrative Assistant to join our fast-paced team in Charlotte, NC. This vital role offers the opportunity to support daily office operations, enhance organizational efficiency, and provide exceptional customer service. The ideal candidate will demonstrate strong technical proficiency, excellent communication skills, and a passion for maintaining a well-organized workplace. As an expert multitasker, Administrative Assistants perform an array of administrative functions to free up their leaders to focus on department and company goals. You will act as the gatekeeper and extension of executives, handling critical administrative tasks and supporting the efficient running of the organization. In this role, you will often find yourself in the center of the team, disseminating information for your leaders and supporting relationship building within the team.

Responsibilities

• Manage front desk duties, including greeting visitors, answering multi-line phone systems, and directing calls with professional phone etiquette
• Perform data entry and maintain accurate records using spreadsheets and productivity software such as Microsoft Office programs
• Handling travel arrangements and creating timely expense reports.
• Handle clerical tasks such as proofreading documents, word processing, and organizing files to support office operations
• Circulating information, answering questions and acting as a team ambassador, fostering strong relationships with other teams.
• Provide customer support by addressing inquiries via phone or email promptly and professionally
• Utilize QuickBooks for basic bookkeeping tasks and expense tracking as needed

Qualifications

• Must be able to multi-task
• Experience utilizing AI tools such as Gemini, CoPilot, Claude or other AI solutions
• Must be punctual with good attendance
• Experience planning ahead and managing time effectively
• High School Diploma, GED or equivalent certification (Required)
• Microsoft Office: 1 year (Required)
• Customer Service: 1 year (Required) accounting software knowledge is a plus;
• Experience with receptionist duties is an advantage
• Excellent communication skills, both verbal and written, along with strong customer service orientation
• Ability to prioritize tasks efficiently while managing time effectively in a busy setting
• Excellent organizational skills

Additional Information:

Some of the benefits you may be eligible for as an employee are: Comprehensive compensation package and paid time off program Industry leading 401(k)/RRSP Medical/Extended Health Care, Dental, Vision and/or Provincial Medical Wellness benefits & Employee Assistance Program Tuition Reimbursement Program We are an EEO/ADA/Veterans employer. Salary USD $35.00/Hr.

Pay: From $35.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Retirement plan

Work Location: In person