Administrative Assistant

JOB POSTING

OFFICE/ADMINISTRATIVE ASSISTANT

AXIS Family Mediation Inc. provides government subsidized, court-connected mediation and information services, as well as Mandatory Information Programs (MIPs) in the Hamilton, Kitchener, Guelph, Simcoe, Cayuga, Brantford, Welland and St. Catharines areas.

We are currently looking for a motivated, dedicated, enthusiastic individual to immediately join our rapidly growing multidisciplinary team as an administrative assistant, at our main office in Hamilton.

Working closely with our team of mediators and Information and Referral Coordinators, this part-time, in-person contract position is for daily (Monday to Friday) shifts from 10 am until 2 pm (20 hours per week), with some flexibility.

We offer competitive contract starting remuneration of $25.00 per hour, and paid training will be provided.

Required Qualifications:

• Proven professional administration and office experience (3 years or more would be an asset); and
• Computer proficiency with the Microsoft Office 365 suite of programs; and
• Excellent interpersonal skills, especially empathy and compassion with dealing with clients under stress; and
• Ability to work in a fast-paced team environment yet also comfortable working independently; and
• Experience working in the legal and/or social work field an asset; and
• Competence with record keeping systems with accurate and thorough data entry and typing skills; and
• English fluency (bilingualism, especially in French would be a significant asset); and
• Effective and efficient time management skills with ability to prioritize a high volume of tasks; and
• Excellent written, verbal and listening communication skills; and
• Meticulous attention to detail; and
• Self-directed, self-motivated problem solving, with a superior work ethic.

Job Description:

• Data entry, organizing and digitizing a high volume of files; and
• Client communication, through multiple methods; and
• Light bookkeeping and document preparation for yearly audits; and
• Possible expansion of duties to include monthly invoice preparation and user fee reconciliation; and
• Other office-related duties, which may vary from time to time, including but not limited to special projects.

**Possibility of increased hours and remuneration if merit proven and duties expand**

Please apply via Indeed by 6 November2026 with an attached, detailed curriculum vitae and cover letter (outlining all qualifications above).

If hired, a Security Clearance will be conducted. Further, hire is probationary for 3 months. Upon initial (probationary) hire, proof of all of the above-noted qualifications will be required, and further documents required to be completed /provided include: 3 professional references, Accessibility Training and Mandatory Information Program Training Completion Certificates (Training will be provided in order to complete these certificates if not already complete).

Thank you for your interest. Only successful candidates will be contacted.

Job Type: Part-time

Pay: $25.00 per hour

Expected hours: 20.0 per week

Application question(s):

• Are you proficient in Microsoft 365?

Experience:

• client service: 3 years (preferred)
• administrative: 3 years (required)

Work Location: In person