ADMINISTRATIVE ASSISTANT

Key Responsibilities

Perform accurate

data entry and administrative tasks

Check and update the

technician appointment schedule

Arrange and coordinate customer appointments

Send

appointment reminders

to customers

Create and issue

customer invoices

Check and

tally customer payments against invoices

Follow up on outstanding payments when required

Assist in preparing

service reports and customer reports

Maintain and update customer records

Organise and maintain administrative documents and records

Provide general administrative support to the company when required

Requirements

Good organisational and time-management skills

Detail-oriented and able to work accurately

Comfortable using

Microsoft Excel / Google Sheets / CRM

Basic knowledge of invoicing and payment tracking

Good written communication skills

Able to work independently with minimal supervision

Responsible, reliable and responsive

Previous administrative experience is preferred but not essential