Administrative Assistant

Transport Regent / TRO Logistics Inc.
$40,000 - $50,000 per year
Employment Type: Full-Time
Schedule: Monday to Friday, 9:00 AM - 5:00 PM
Work Location: In Office (Concord, ON)

About Us

Transport Regent is a growing transportation and logistics company specializing in furniture delivery, final-mile logistics, warehousing, and white-glove delivery services throughout Ontario.

We are looking for an organized, reliable, and detail-oriented Administrative Assistant to support our daily office operations and help keep our business running efficiently.

Position Overview

The Administrative Assistant will provide administrative, payroll, accounting, customer service, and operational support to help ensure the smooth day-to-day operation of the business. This role works closely with management, customers, brokers, drivers, and internal departments.

Key Responsibilities

• Answer and direct incoming phone calls and emails.
• Assist customers with general inquiries and support customer service operations as needed.
• Handle customer concerns and escalate issues when required.
• Process and review payroll.
• Create and manage invoices using QuickBooks.
• Perform basic bookkeeping and accounting functions.
• Maintain employee, broker, customer, and company records.
• Assist with claims, settlements, reporting, and operational tracking.
• Communicate with drivers, brokers, customers, and internal team members to resolve issues and ensure smooth operations.
• Assist with recruitment, onboarding, and employee administration.
• Schedule meetings, organize files, and provide general administrative support.
• Maintain office organization and ensure office and kitchen supplies are fully stocked.
• Support management with special projects and additional administrative tasks as required.

Qualifications

• Previous administrative or office experience required.
• Experience using QuickBooks is required.
• Proficiency with Microsoft Outlook, Excel, Word, and other Office applications.
• Strong organizational, communication, and problem-solving skills.
• Excellent attention to detail and accuracy.
• Ability to multitask and manage competing priorities.
• Professional, positive, and customer-focused attitude.

What We're Looking For

• Reliable, accountable, and dependable.
• Strong organizational and time-management skills.
• Ability to work independently and as part of a team.
• Comfortable in a fast-paced environment.
• Willingness to learn and take on new responsibilities.
• A positive attitude and strong work ethic.

Additional duties may be assigned based on operational and business needs.

Salary: $40,000 - $50,000 per year, depending on experience.

Pay: From $40,000.00 per year

Benefits:

• Casual dress
• On-site parking

Work Location: In person