Administrative Assistant

Job Overview
We are seeking a dedicated, positive and organized Administrative Assistant to join our team. The ideal candidate will have knowledge of Microsoft Office and Quickbooks. This individual will play a crucial role in ensuring the smooth operation of our office and will be will be providing administrative support, managing communications, and assisting with various clerical tasks. This position requires strong organizational skills, attention to detail, and the ability to handle multiple tasks efficiently in a fast-paced environment.

Responsibilities

• Answer and direct calls to staff members using a multi-line phone system with excellent phone etiquette.
• Perform data entry, filing, and maintain organized records for easy retrieval.
• Assist with calendar management and scheduling appointments for staff members.
• Provide customer support by responding to client inquiries and resolving issues promptly.
• Utilize quick books and keeping data entry up to date daily
• Conduct proofreading of documents to ensure accuracy and professionalism.
• Collaborate with team members to improve office processes and enhance customer service.

Experience

• Quickbooks experience preferred or the willingness to learn
• Housecall Pro experience is highly valued.
• Previous office experience is preferred, with a focus on administrative roles.
• Familiarity with clerical duties such as filing, typing, and data entry is essential.
• Experience in customer service or support roles is highly valued.
• Bilingual candidates are encouraged to apply for enhanced communication capabilities.
• Strong organizational skills and time management abilities are crucial for success in this role.
• Personal assistant experience will be considered an asset. Join us in creating an efficient and welcoming environment that supports our team's success!

Job Type: Full-time

Pay: $19.00 - $24.00 per hour

Benefits:

• Paid time off

Ability to Commute:

• Wilmington, NC 28401 (Required)

Ability to Relocate:

• Wilmington, NC 28401: Relocate before starting work (Required)

Work Location: In person